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Excellent 8.5
Based on 334 reviews

Recent customer comments

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Excellent



based on 334 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 6.8
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 8.7
  • Value for Money 8.2
  • Food/Dining 7.6
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Shukri A. from United Kingdom
Groups
Stayed 4 nights in May 2015
Amazing hotel
The rooms, the pool and it's close to shops and the mall of Emirates.
This hotel is fantastic for the price. The rooms are spacious and lovely. It is always clean as house keeping do come everyday. The staff are friendly And helpful. The only complaint I had was with the conceirge service at this hotel. They would give us the wrong information time and time again, especially if you want to make the most of your time this conceirge service is not to be relied on. Having said that, the hotel has a roof top pool which is lovely, also i would recommend the massages if you like that sort of thing as it was very relaxing but expensive.
Reviewed May 30, 2015

Ameen G. from Saudi Arabia
Families with young children
Stayed 3 nights in May 2015
It is v nice hotel
Clean, location and staff
It is v. Nice hotel very clean and comfortable friendly staff
Reviewed May 08, 2015

Zhou X. from China
Groups
Stayed 2 nights in May 2014
A good experience
location, clean rooms
Lovely stay and it's so close to the shopping and food areas.
Reviewed April 23, 2015

Vincent S. from Switzerland
Business travelers
Stayed one night in October 2012
Fair business hitel
convenience, location, staff
walking distance from mall, convenient business hitel.
Reviewed April 14, 2015

Mariam A. from United Arab Emirates
Families with young children
Stayed 2 nights in April 2015
good
location
Good comfort easy check in check out
Reviewed April 12, 2015

Mohammed A. from Saudi Arabia
Couples
Stayed 4 nights in March 2015
A very good hotel
Comfort
Nice stay
Reviewed March 29, 2015

Jawad H. from Pakistan
Business travelers
Stayed 3 nights in March 2015
Excellent location but not a Five Star Hotel
Location, Cleanliness, Parking
Good
Reviewed March 29, 2015

Mohammad S. from United Arab Emirates
Couples
Stayed 3 nights in March 2015
Nice hotel
Location - services - Room size
Reviewed March 28, 2015

Sarah W. from United Kingdom
Couples
Stayed 2 nights in March 2015
stopover
upgrade to a executive room, and use of the executive lounge, the rooftop swimming pool
a very pleasant stay as we broke our journey from Australia back to the UK.
Reviewed March 19, 2015

Aurora C. from Philippines
Families with older children
Stayed 2 nights in March 2015
Good hotel for family
Nice staff, location infront of Mall of Emirates but there is no exact wait going there you have to walk in a vacant lot and cross the street going to the mall. Staff is accommodating and cheerful.
Wifi is not that fast maybe they should give a factor to that.
Reviewed March 06, 2015