Very good 7.4
Based on 112 reviews

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About Aurora Alice Springs Hotel

Description

Aurora Alice Springs Hotel is the perfect base when exploring the magnificent sights of the Northern Territories. Conveniently located next to the town’s main shopping, dining, and entertainment center, Todd Mall, this property provides clean, unfussy accommodation set around a swimming pool and a shaded garden. In-room facilities include essential modern conveniences such as air conditioning, a mini bar, and a refrigerator with internet access available in the lobby. Guests are free to use the hotel’s barbecue and can also sample classic Outback influenced cuisine at the hotel’s popular Red Ochre Grill. Not to be missed is the Aboriginal cultural tour with a local guide as it takes you to their sacred sites and gives a feel of their culture and rich history. Indeed a wonderful place of stay, Aurora Alice Springs Hotel is worth your visit.
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Features

Internet

  • Free Wi-Fi in all rooms

Transportation

  • Car park
  • Shuttle service

Fitness & recreation

  • Spa

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

Land sports

  • Golf course (within 3 km)

Food & beverage

  • BBQ facilities
  • Restaurant(s)
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Newspapers
  • Tours

On-site facilities

  • Family room
  • Garden
  • Elevator
  • Smoking area

Health and security

  • Safety deposit boxes

Languages spoken

  • English
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 20 AUD
Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance to Airport: 18 km
Internet Usage Fee: 7.50 AUD
Non-Smoking Rooms / Floors: Yes
Number of Floors: 3
Number of Restaurants: 1
Number of Rooms : 109
Room Voltage: 240
Time to Airport (Minutes): 20
Year Hotel Built: 1975
Year Hotel Last Renovated: 2008
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Verified traveler reviews

Filter by traveler type
Very good



  • Cleanliness 7.2
  • Facilities 5.0
  • Location 8.7
  • Room Comfort/Standard 7.6
  • Service 7.3
  • Value for money 6.9
  • Food/Dining 6.8

Terry C. from Hong Kong
Couples
Stayed 3 nights in February 2016
Location, location & location
Excellent location, but poor hygiene, I must have spent around AUD$100 worth of cleaning agents/products to clean the room. The blankets are particularly filthy, the housekeeping staff although very friendly but lacks proper house keeping training, the reception staff mostly very helpful but they can also benefit from more training. The hotel is badly in need of a major renovation, no matter how tidy the room is...it is really dirty, the only saving grace to this hotel is it's location. Also despite telling the front office reception person not to wake my husband and myself up in the morning (before 10 am), housekeeping kept banging on our doors and several times try coming into the room. It was quite embarrassing that one time my husband was not fully dressed and brushing his teeth...:( They only managed not to wake us up on the last three days of our stay and we stayed there for 11 days and prepaid in full for the most expensive room. All in all, I would only recommend this hotel if cleanliness or hygiene is not an issue and you need to be in the town center.
Reviewed February 16, 2016

Sue J. from Australia
Couples
Stayed one night in September 2015
Worst room in the place
Location, comfortable bed, location
The front of the hotel and the reception area give the impression that this is a very nice hotel. However our room 202 was very dark and the only window/door looked straight out onto a concrete pillar. This room should only be used for storage - never rented to paying guests. The glass door/window looked inward so everyone coming and going from the lift could look straight in. The room itself was quite comfortable but the bathroom was old and needed updating. I wouldn't stay here again.
Reviewed September 11, 2015

Suet L. from Hong Kong
Groups
Stayed one night in May 2015
Handy location
Location, good price, lots of common area
Nice stay. Recommended for the backpackers and families
Reviewed September 04, 2015

Victoria C. from Australia
Couples
Stayed 2 nights in August 2015
Aurora only okay
Location
Reviewed August 15, 2015

Katherine F. from United Kingdom
Families with older children
Stayed one night in July 2015
Hotel has potential to be v. good but let us down
Location - good & attractive outdoor space between room blocks.. Clean. Has safe parking.
We were let down. First room key was bent and didn't work. Very worryingly the outer mesh door didn't lock - no key- yet we got stuck in our room and reception had to come to let us out in the morning. Apparently this has happened before - a major risk in case of fire.(room 201) We had booked a triple room mid winter. No towel or blanket left for third person - had to go down to reception twice. Again, only 2 chairs at table despite sufficient space. Some of food at breakfast ( eg tomatoes) cold. These things could have been simply rectified and avoided. Definitely potential for quick improvement to make this a very good hotel.
Reviewed July 26, 2015

Lionel N. from Hong Kong
Business travelers
Stayed one night in January 2015
GOOD HOTEL
GOOD LOCATION, CLEAN, GOOD VIEW
GOOD LOCATION, CLEAN, GOOD VIEW
Reviewed January 21, 2015

Michael H. from Australia
Groups
Stayed 2 nights in August 2014
Good stay, great improvement.
location, improved breakfast, good evening meal
Very pleasantly surprised with the improved breakfast and overall meal improvement. Happy with location, as always, very central. Good room service
Reviewed September 13, 2014

Deborah M. from Australia
Solo travelers
Stayed one night in August 2014
Very average hotel
Location, restaurant pretty good
Average. Couldn't sleep with people talking loudly in the common area and smoke drifting in through the window. Comfortable enough but ugly little room, no charm
Reviewed September 01, 2014

Wai L. from Hong Kong
Families with young children
Stayed one night in July 2014
Convenient and Value for Money Stay
Location and staff
Good location at the centre of the city and shopping area. Simple but good enough and room and facilities. Value for money
Reviewed August 09, 2014

Peter S. from Australia
Families with older children
Stayed 3 nights in June 2014
Comfortable, good location, great hospitality
Comfortable rooms, good location, great hospitality
Relaxing, safe, good service, and central
Reviewed June 26, 2014



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