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Recent customer comments

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based on 2577 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 6.3
  • Location 6.9
  • Room Comfort/Standard 6.9
  • Service 6.9
  • Value for Money 7.3
  • Food/Dining 6.5

Bhavesh P.
June 06, 2016

Carlos C.
May 29, 2016
Very good Hotel
we enjoyed to stay there, it was fun for our children

Miryung N.
South Korea
May 23, 2016
not good not clean
not good not clean

Simon T.
May 22, 2016
Pleasant stay
I had a pleasant stay at this hotel. Swimming pool is a plus.

Dithabhat K.
May 20, 2016
bad location
not good location and scary parking building lol

Yuttana M.
May 15, 2016
I can fine look like this hotel in San area but cheaper.

paul E.
United Kingdom
April 28, 2016
This should be reclassified from 3 star to 1 star
I have stayed here a few times in the past the last time was 6 years ago and it was ok but it has been neglected.I booked a superior room but it was not it was in desperate need of updating the bath was cracked and rusty,the shower hanging off the wall and the toilet worked intermittently.The water was always cold for both shower and washing.It is now full of chineese on cheap bus tours who are ignorant and arrive at all time of the night shouting and banging so be prepared for lack of sleep,at breakfast time you have to get past hundreds of them to get to the buffet breakfast and when you get there your only regret is that you didn't bring the dog because that is all the slop is fit for for cheap chineese tourists.The staff in the dining room even though there are too many of them are mainly intested in talking,playing on phones and watching TV,not serving.There are other hotels near and I would recommend staying at one of them

paul H.
United Kingdom
April 28, 2016
Best feature is the pool
I have stayed at tge Avana several times for up to a month at a time. Breakfast is ok but food is not hot maybe warm or even cold. Avoid the early rush...7.00 to 8.00am Room safe are very difficult to understand, have tiny numbers etc and in a poorly lit area of some rooms....never managed to use one yet. The poor is excellent and kept clean. Trendy rooms usually needs face lift. Staff pleasent and helpful. Pick your travel times from the hotel as Ba gna Trad is a very busy road.

shommanad H.
United States
April 23, 2016
Nice hotel at a good price.
Nice location, just 20 mins to the airport and there is no traffic jam in this area unlike most areas of Bangkok. It has a small mini mart downstairs which is very useful and convenience.

Tan M.
April 18, 2016
Incomplete Hotel
Main wing rooms r spacious. But not d new wing, we r putting up. It's hot n lousy ambience. All cupboards n shelves r in bad conditions. Seems it will collapsed any time. Our water bottle cannot balance when putting on d TV ledge. Jst imagine hw bad d condition! Breakfast space is too small. We hv to wait for our table to b seated. Breakfast is nice n good.