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Excellent 8.6
Based on 1898 reviews

Recent customer comments

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based on 1898 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.6
  • Location 7.6
  • Room Comfort/Standard 9.2
  • Service 8.9
  • Value for Money 8.5
  • Food/Dining 8.2

Fanny W.
Hong Kong
August 02, 2015
Extra help
Good shuttle service, Good facilities including classes, Good location
Excellent, I got an accident and cannot walk. Hotel provide wheel chair and shuttle to bring me around the restaurant and room. Hotel staff are really helpful to give me extra care in helping me in and out.

July 29, 2015
Great Stay
Neat and tidy room.
Worth to visit again

Elena F.
July 27, 2015

Luke A.
July 26, 2015
Above average
spa pool rooftop restaurant
the Avista is a great place to stay, all though the staff at the lobby need to improve their service and their understanding of English and time management

Hong Kong
July 25, 2015
good location and nice price
good location, staffs. A very good resort
Closed to Patong beach, very comfortable bed. Have 3 swimming pool. Buffet have many different choice. Very nice staffs. Have golf car for tranfer the guest. I will come back again.

Sin K.
Hong Kong
July 25, 2015
convenient location
the hotel provides shuttle bus till 11pm which makes our trip a lot more flexible!

Rickson L.
July 22, 2015
Christine at the front desk needs a promotion
The views, the hotel in beautifully designed and the rooms are excellent though needs some maintenance
We are a young European couple. We checked in alright and requested for change to a room with a view which Christine at the front desk graciously agreed to accommodate the following day as the hotel was fully booked. The hotel is not centrally located but has hourly shuttle service into town. We decided to head into town and were informed by a crook housekeeping staff that we need to pay the hotel driver immediately which we did. However during checkout we were charged again for the taxi service. We took this up with Christine who resolved this issue that we were not charged again. Beware of mosquitoes, the hotel is full of them which is fair given that the hotel is located in the mountains. The pool was lovely and the gentleman at the bar was very helpful. I would definitely return to the Avista Hideaway.

Don S.
Sri Lanka
July 20, 2015
The real hideaway of Phuket and Patong..
Location, staff, ambience..
We spent 3 nights in July 15. Absolutely stunning location. Great views over the ocean. Close enough to enjoy the sights, just far enough from the madding crowds. The staff are attentive, hospitable and gracious. The 'spirit to serve' is very evident with all staff. The shuttle to Patong and Paradise beach works like a charm. We were upgraded to a family room without requesting. Impeccable rooms, large but inviting. Great bath and rain shower. Soft lighting with easy control. Spotless housekeeping each day. The 'blackout curtain' ensures a decent nights sleep. Service and attentiveness of the staff of the Visa restaurant was perfect. Adequate variety over the 3 day stay on the breakfast buffet. Great coffee and perfectly made lattes. Christine is the consummate guest relations officer. The time she spends each morning at every table at the Vista restaurant is admirable. Genuine and personable. Offers great suggestions on how to get the best of your stay. Nicole at the reception assisted with a lost bag and Cindy was helpful with general inquires. As we had a very late flight, we were offered a room to shower prior to the flight by Wanipilas a Reception staff, really adding the cherry on the cake. Being in the service industry and having stayed at a number of grand hotels, the Avista ranks high. Memorable stay. A local Thai brand hotel, much better choice over the mainstream chains. Has character and independent charm and not a 'cookie cutter' design.

Mulham A.
July 20, 2015
Like a fantasy Unbelievable
Location spa and decoration
As I saied any one stays in this hotel he will be shocked!! Amazing hotel like a palace, many swimimg pools and a very nice buffet

July 19, 2015
Nice Hideway Resort
Staff Performance, Quiet Location, Scenic View
Resort was located half way up a hill in Patong Area. Resort provides free shuttle services to nearby jungceylon mall which is a 10 to 15 minutes bus ride. Last return bus to resort is at 2300hrs. Great place to stay if you want to get away from the busy city life. If you want to experience the nightlife at Patong, this resort might not be suitable for you as the resort area is quite remote, especially during the night.


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