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Avista Hideaway Resort & Spa Phuket

Muen Ngoen Road, Tri-trang, Kathu, Patong, Phuket, Thailand 83150 (Show on map)

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Area: Patong Number of Rooms: 150
Free Wi-Fi

Recent customer reviews

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Fantastic

8.6

based on
1098 reviews

Value for Money
8.5
Location
7.5
Staff Performance
8.9
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
9.2
Food/Dining
8.3
All reviews (1098)
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Solidad K. Families with older children United States of America, April 26, 2014
UNEXPECTED NICE SURPRISE

SURROUNDINGS,VIEW,SELECTION OF ACTIVITES
9
ARRIVED TO A WELL DESIGNED HOTEL. AFTER LISTENING TO MY UNFORUTANATE MISHAPS THE MANAGEMENT TEAM UPGRADED MY ROOM TO A FAMILY SUITE. AGAIN I WAS HAPPILY SUPRISED WITH THE ROOM BEING SO WELL THOUGHT OUT. HOWEVER, SAD TO SAY THE FIRST NIGHT THERE WAS NO WATER IN THE HOTEL AT ALL WHICH IS UNHYGEINIC. STILL OPTIMISTIC WE TOOK SHUTTLE TO TOWN WHICH WAS VERY EASY TO DO. NEVER HAD A WATER ISSUE SINCE THEN. BREAKFAST BUFFET WAS ONE OF THE BEST IVE HAD. FOOD IN HOTEL WAS PRETTY GOOD. PERHAPS IN THE FUTURE YOU CAN PROVIDE FREE SHUTTLE SERVICE FOR FAMILIES STAYING 3NIGHTS OR MORE. OVERALL, I WOULD COME BACK AGAIN.
Wu C. Couples Taiwan, April 25, 2014
Awesome Deco, good location, helpful staff

Awesome Deco, good location, helpful staff
8.7
Martin G. Couples Australia, April 22, 2014
Avista Bliss

Peaceful location, great room, great pools and excellent buffet breakfast
9
Just returned from Avista Hideaway after 10 days. Before arriving we upgraded to Avista Club Studio which has its own adults only pool to cater for about 15 larger rooms - well worth the investment with great balcony views, free cocktails 5-7pm and breakfast included. Vista has outstanding international buffet breakfast, make sure you get it as part of your package - if you eat at 9.30-10am you probably don't need lunch. Shuttles to Patong and Paradise Beach are regular and free so you can enjoy the colour of Patong Beach but return to the peacefulness of Avista. Paradise Beach is not to be missed. King size bed and pillows excellent and no noise from adjoining rooms. Quite a few steps to negotiate to breakfast because Avista is moulded into a hill so probably not ideal for people with mobility issues. Some other guests had issues with a hotel under construction on the western side but room swaps seem to have been happily accommodation. The Club Vista is on the opposite side of the property and very quiet. All-in-all Avista was oustanding in terms of value, staff service, food and room quality. MARTIN, Australia, April 2014
Ben A. Couples Australia, April 19, 2014
relaxing

our room, the foor and the resort overall,
9.3
really nice stay. downstairs patron held a party in their room was loud and play loud music 3 nights in a row between 2am - 5am. complained to staff and was dealt with but I thought after complaining once, not 3 times they would have been firmer with that patron. other then that I had a great time and the resort is beautiful.
Freddie R. Couples Colombia, April 18, 2014
In one word " superb". Avista Hotel is fantastic.

The infinite pool, the staff and the jacuzzi room.
9.3
It was fantastic, the staff is great, always providing genuine advises and support.
Arnaud C. Solo travelers France, April 13, 2014
amazing

so big, amazing room, view
9
Perfect. Very good staff.
Jose P. Couples United States of America, April 10, 2014
Perfect!!

Room, Staff, Amenities
9.7
Perfect so perfect we transferred to another hotel only to find ourselves switching back to Avista. The staff was very polite, attentive and accommodating. The amenities, restaurants and facilities were excellent
Marijke C. Couples Netherlands, April 8, 2014
Luxurious hotel with amazing Pools

Luxurious hotel , great swimming pool with view, really Nice rooms!!
8.7
Loved our stay, with shuttle busses to paradise beach or jungceylon !!
Chatchanok C. Couples Thailand, April 7, 2014
great location, good bed , international hotel,

good location, best sunset view, bed quality
7.3
we have wonderful time. New hotel so have to manage more about cleanliness at car park and hotel area outside. the rest was good
Asli A. Couples Turkey, April 5, 2014
Don't waste your precious holiday on this.

The pools, the lobby view and the location are the only three things that are good about this hotel. Sadly nothing else and the location is arguable depending on the preferences
3.3
This hotel might be good for people who would like to get the most standard room and enjoy the poorly run but beautiful facilities like the pools. The pool villas are directly facing a construction and they are not preferred much so it is bery likely that you'll find the room neglected, the terrace dirty and the pool so dirty you would not put your toes in it! In general this hotel is a shame on the Thai standards. It is first of all understaffed. We had to carry our own luggage to the lobby! The welcome is poor, the butler they assign is incapable and well most of the time unavailable. The champagne breakfast consisted of a cheap sparkling wine, leftover cheese, smelly almost rotten eggs and stale bread! Spa? They are not even capable of making a proper reservation. Room service? They are incapable of bringing a dish from the menu. Not even the higher ranking staff can speak proper English and you have to double check everything to make sure it is understood. House keeping is horrible. They made us stay in a villa with unclean pool and porch and i had to call the front desk 4 times before it was properly cleaned. The location is around 2 km away from the patong beach and it is ona steep hill. It was ok for us because we rented a motorbike and we enjoyed being away from the chaos of Patong but if you don't want to drive then bad news for you. Tuk tuks charge you extra for the distance and the hotels shuttle service is inadequate.

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Customer Reviews - Avista Hideaway Resort & Spa Phuket, Phuket

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