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Avista Hideaway Resort & Spa Phuket

Muen Ngoen Road, Tri-trang, Kathu, Patong, Phuket, Thailand 83150 (Show on map)

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Area: Patong Number of Rooms: 150
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

based on
972 reviews

Value for Money
8.4
Location
7.4
Staff Performance
8.9
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
9.1
Food/Dining
8.2
All reviews (972)
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Lai Y. Couples Hong Kong, September 6, 2013
the hotel quite nice, but a bit expensive

nice swimming pool, the crews are nice, nice breakfast
9.3
the hotel price is too high if compare with others.
Victoria F. Families with young children United Kingdom, September 5, 2013
bad location, bad location, bad location

pools are ok
3
we would not recommend this hotel. 1. you are stuck up on a hill with nowhere to walk to. this means you are forced to use the 'hotel taxi' which is an over-priced 4wd car. no other options to get out. 2. the local area is very grim - there are much nicer areas in phuket 3. the hotel staff level of english was very poor (for a 5* hotel they should be better trained) and their local knowledge was poor 4. strangely the whole design of the hotel is middle eastern (odd in thailand? assume the owning company must be from that region). we felt the hotel would be more in keeping in oman/dubai! 5. terrible coffee and very slow service in the restaurant which is frustrating when you have small children
Prateek M. Families with young children India, September 4, 2013
Avista Hideaway Resort & Spa Phuket

Suwiming pool, reception dining
6.7
Chee W. Couples Malaysia, September 3, 2013
staff bad service

room is clean
4.7
staff service is bad & shuttle service is limited time
Siew F. Couples Singapore, September 2, 2013
Romantic, clean, spacious

Jacuzzi, champagne, fruits
5.7
The transport to city can be improved by having more intervals maybe one hour. Customers not aware that booking have to be done to secure the transportation.
Wan Y. Couples Singapore, September 1, 2013
Relax

Comfortable, friendly staff, clean
8
My fiance and I truly enjoyed ourselves staying at Avista Hideaway Resort & Spa Phuket. The staff are very friendly, making me feel at home.
So Y. Families with older children South Korea, August 28, 2013
wouldn't be back for sure

spacious room, complimentary water at the game room, that's about it.
4.3
check-in at 3pm took more than an hour. their excuse? all rooms fully booked and no empty room at the moment. just unacceptable because i had booked and paid 2 weeks in advance. despite their amateur mistake, they showed no effort to upgrade us, offer a late check-in or whatsoever. overall, subpar level of guest service. i had to call 3 times and wait an hour and 20 minutes to get someone over to fix the malfunctioning balcony door, and no one showed up at the designated luggage pick-up time. i called 3 times and yet no one came so my mom and i had to haul our luggages to the lobby. they obviously do a very good job of answering the phone, but nothing is actually done to follow-up on the guests's requests. breakfast was very average with nothing spectacular, and you'd have to climb 3-4 flights of stairs to go to the breakfast restaurant or one of the pools. not the best choice of a hotel for the elderly or someone with knee issues. lastly, this hotel is in the middle of nowhere up in a hill. far from everything with nothing in the vicinity. beware transportation to and from the airport will cost you a fortune. in short, don't stay here. you can do so much better in patong with the same budget.
Russell W. Couples United Kingdom, August 28, 2013
luxurious and restful

room size, swimming pools and breakfast
8.3
Enjoyed it very much. The duplex jacuzzi suite was fantastic. The food, both breakfast and evening meals, were excellent. The staff were very friendly albeit, if i were being pedantic, some could do with brushing up on their English. I will highly recommend the avista and look forward to going there again.
Yasushi N. Couples Japan, August 28, 2013
Isolated from the hustle and bustle of the beach

swimming pool, private beach, view from the lobby
7.3
I stayed with my wife for three-day summer vacation. This hotel was only opened in December 2012, therefore, the staff are fresh but not so much accustomed. The building is so labyrinthine that you will have to walk quite a bit to get to the swimming pool or restaurant until you find the shortest cut. Breakfast is international buffet, but the choic of food is limited if compared with other luxuary hotels. Hotel spa is extraordinary expensive for the service provided. Anyway, you can enjoy at least the quietness and ocean views apart from the seaside.
Jill P. Families with older children China, August 27, 2013
It's perfect

Beautiful hotel, great service, spectacular view
10
Loved everything about the hotel. The view from the hill is spectacular!!! Somehow we were offered complimentary daily afternoon tea and cocktail, which was an amazing surprise. Slightly inconvenient to get to town, but the hotel provides shuttle. It's a small van, so do make reservations in advance. Taxi or tuk tuk for a single trip costs 300 baht. Do take your time to discover every corner of the hotel. There's a lot to see.

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Customer Reviews - Avista Hideaway Resort & Spa Phuket, Phuket

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