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Avista Hideaway Resort & Spa Phuket

Muen Ngoen Road, Tri-trang, Kathu, Patong, Phuket, Thailand 83150 (Show on map)

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Hotel Area: Patong Number of Rooms: 150
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Recent customer reviews

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Fantastic

8.5

based on
738 reviews

Value for Money
8.3
Location
7.4
Staff Performance
8.8
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
9.0
Food/Dining
8.2
All reviews (738)
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Ben A. Couples Australia, April 19, 2014
relaxing

our room, the foor and the resort overall,
9.3
really nice stay. downstairs patron held a party in their room was loud and play loud music 3 nights in a row between 2am - 5am. complained to staff and was dealt with but I thought after complaining once, not 3 times they would have been firmer with that patron. other then that I had a great time and the resort is beautiful.
Freddie R. Groups Colombia, April 18, 2014
In one word " superb". Avista Hotel is fantastic.

The infinite pool, the staff and the jacuzzi room.
9.3
It was fantastic, the staff is great, always providing genuine advises and support.
Jose P. Couples United States of America, April 10, 2014
Perfect!!

Room, Staff, Amenities
9.7
Perfect so perfect we transferred to another hotel only to find ourselves switching back to Avista. The staff was very polite, attentive and accommodating. The amenities, restaurants and facilities were excellent
Asli A. Couples Turkey, April 5, 2014
Don't waste your precious holiday on this.

The pools, the lobby view and the location are the only three things that are good about this hotel. Sadly nothing else and the location is arguable depending on the preferences
3.3
This hotel might be good for people who would like to get the most standard room and enjoy the poorly run but beautiful facilities like the pools. The pool villas are directly facing a construction and they are not preferred much so it is bery likely that you'll find the room neglected, the terrace dirty and the pool so dirty you would not put your toes in it! In general this hotel is a shame on the Thai standards. It is first of all understaffed. We had to carry our own luggage to the lobby! The welcome is poor, the butler they assign is incapable and well most of the time unavailable. The champagne breakfast consisted of a cheap sparkling wine, leftover cheese, smelly almost rotten eggs and stale bread! Spa? They are not even capable of making a proper reservation. Room service? They are incapable of bringing a dish from the menu. Not even the higher ranking staff can speak proper English and you have to double check everything to make sure it is understood. House keeping is horrible. They made us stay in a villa with unclean pool and porch and i had to call the front desk 4 times before it was properly cleaned. The location is around 2 km away from the patong beach and it is ona steep hill. It was ok for us because we rented a motorbike and we enjoyed being away from the chaos of Patong but if you don't want to drive then bad news for you. Tuk tuks charge you extra for the distance and the hotels shuttle service is inadequate.
Wai F. Groups Hong Kong, April 2, 2014
Nice

Staff are Nice, View is good
7
Kelly A. Couples Malaysia, March 30, 2014
amazing

environment, swimming pool and facilities
7
this is a great hotel for family and couple. but the check in n check out tske abit long time this hotel take 10 min driving distance to patong beach.
Kam M. Couples Hong Kong, March 26, 2014
perfect and comfortable

cleanness , closure to nature , silence
8.7
Yuen S. Couples Hong Kong, March 24, 2014
Quiet place, great food, good services

Quiet, good view, comfortable room
7.7
Cheung Y. Groups Hong Kong, March 22, 2014
Relax and enjoyable

Swimming pool, nice rooms, friendly staff
8.7
The stay is very good, we will stay in this hotel again if we travel to Phuket.
Chong T. Families with young children Singapore, March 20, 2014
Nice Scenery, friendly staff and good service

Many facilities (Gamesroom, playroom, library, spa, gyms, DVDs, etc) catered for family and young children. Fantastic scenery at sunset. Friendly staff and excellent service.
9.3

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Customer Reviews - Avista Hideaway Resort & Spa Phuket, Phuket

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