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Excellent 8.6
Based on 2046 reviews

Agoda Verified Reviews

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Excellent



based on 2046 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.1
  • Location 8.0
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.6
  • Food/Dining 8.1

7.7 Emerline G.
Singapore
June 11, 2014
Quiet, comfort & family friendly
Attentive & polite staff, wide spread of breakfast and good hotel facilities for family bonding.
Excellent service from courteous staff, sumptuous breakfast, big & comfortable room, plenty of nice eateries 200m from hotel down the hill as well as adequate facilities for family bonding. Areas for improvement are (1) the swimming pool water that numbs your lips, the water from room that keeps switching from hot to cold every minute and the free shuttle to Patong town that has very limited seats which has to be secured a day before. Nevertheless, it's a good hotel to spend one's vacation. One point to note is the steep slope up the hill to the hotel that could be challenging for some, tuk tuk & taxi recommended.

8.7 David H.
United Kingdom
June 10, 2014
Beautiful resort
Location, Helpfull Staff, Luxurios Resort.
Thoroughly enjoyable and would recommend highly, the location is excellent between Karon and Kata beaches ( if on foot a very steep hill has to be encountered to arrive at the hotel!). Staff were immensely helpful and could not do enough for you! Resort and rooms were luxurious. Airport transfer collection was double that of local firms!

9.3 Tonje M.
Norway
June 06, 2014
Very friendly staff
location, spa, swimmingpool
A great hotel with very child friendly staff. Nice restaurant, spa and swimmingpool

8.7 Ellen N.
United States
June 05, 2014
Great hotel with great customer service
customer service, breakfast, and pool
close walking distance to beach with free shuttles

8 Winson C.
France
June 05, 2014
pleasant place, quiet, very friendly staff
large rooms, shuttle service to patong and phuket town
good experience overall, very friendly staff, good location.

9.3 rajat K.
India
June 03, 2014
very good
room size,amenities,staff courtesy
very good

9.3 david D.
Australia
May 30, 2014
very enjoyable
the room ,the pool and the amenities
nice and relaxing room was great.All round a great resort

9.3 George B.
Australia
May 29, 2014
Felt really comfortable and the staff were fantast
Staff, Cleanliness and the service was great
Cannot fault anything. Staff and service was brilliant and I would recommend the hotel to everyone

9.3 supachai J.
Thailand
May 29, 2014
Amazing
Staff Facility Surrounding
Great and impressive stay. I love it so much. Will be back again soon

9 Dean R.
Canada
May 28, 2014
Great stay!
The staff were so welcoming and everytime we saw them they were happy to help. Room was awesome...modern, well equipped and balcony had nice view of pool.
Fabulous ! Wish we could have stayed longer. The only thing with this hotel is it is on a very steep hill! If you have any mobility issues this may not be the place for you...only a short walk to the beach or town, but you'll be sweaty walking back up the hill to the hotel.😄