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Excellent 8.6
Based on 2055 reviews

Recent customer comments

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based on 2055 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.1
  • Location 8.0
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.6
  • Food/Dining 8.1

Jon S.
September 01, 2013
Pleasant Stay
Location and Staff
The stay was Ok ... we had a Club Room facing the sea which gave us great views of Kata Bay and it was very pleasant sitting on the balcony soaking up the views in the late afternoon or early morning. Note that not all Club rooms have the sea views only the front facing ones. The down side of the front facing rooms are that they are on the street frontage so you do get some noise but its OK. During our stay the hotel was very popular with Korean travellers that seemed to enjoy the pool area more than the beach hence the pool area was always crowded and quite noisy.

Jon S.
September 01, 2013
Good Stay
Location and great staff
The hotel was very busy with some quite loud families which spoilt the ambience for us. It was always busy at breakfast and the pool area struggled with the number of guests which meant you were lucky to get a lounge at times. Ther staff however were amongst the best I have experienced - always cheerfull always greated with a smile and a hullo and always wanting to know if you needed anything. It is a good hotel but if you want a quiet time then pick the off season

gilbert H.
August 30, 2013
Good beach view
Beach view; quiet area, atentif staff
Good staying with wonderfull view but must pay for the Avista Club room more expensive than deluxe and grandeluxe rooms without oceqn view. During check-in i wait looogtime and when i come to the room it was not so clean and good prepared, looks old an used, they change me for another room and after the manager of the Hotel send me an invitation for eat on the restaurant ''a la carte'' and she call me to apologize. The fruits on the breakfast not so good, the grapefruit poor tasty and cheap quality, the cofee taste like burn cofee but the green tea are good. The swimming pools looks great but the chinese clients all around are not very disciplinated and speaks very load!

Thi N.
August 28, 2013
Nice and clean swimming pool
Swimming pool, check-in welcome, kid corner

Donald J.
South Africa
August 28, 2013
Good stay overall
Friendly Staff that could speak English, Pool area, quietness of the area
Very pleasant stay, I would recommend this hotel. Only One of the Two lifts were working which was a little bit of an irritation.

Michael M.
United States
August 28, 2013
Room ammenities, Staff, Shuttle toKata Beach and Potang
Very Good, No issues, staff very helpful, breakfast included and was very good.

rafael L.
August 27, 2013
design staff and location
cool. I had a nice time. It was short but bookin with agoda is always incredible.

Cho Y.
August 22, 2013
An awesome hotel
Luxury, well designed, friendly staff
Have a wonderful stay in this hotel. ;) But the hill climbing is challenging for elderly.

Linda L.
August 21, 2013
Lovely hotel - walking distance from Kata beach
Great service, proximity to Kata beach, comfortable rooms
It was very comfortable. I was impressed by the service staff, who were friendly and helpful.

August 20, 2013
very comfortable and extremely friendly staffs
the hotel is very clean, quiet and extremely comfortable. the staffs and mgrs are very friendly.
our trip started off with a staff picking us up from the airport and she was very friendly and helpful. welcome drink upon arrival at the hotel. room was ready only after 2pm because they gave us one of the better rooms. food at the hotel restaurant was okay, breakfast could have more varieties and changes. our whole week's stay was happy, having very helpful and accomodating staffs.