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Very good 7.4
Based on 5727 reviews

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Very good



based on 5727 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.0
  • Location 7.6
  • Room Comfort/Standard 7.5
  • Service 7.4
  • Value for Money 7.5
  • Food/Dining 7.0
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joshua P.
Singapore
August 14, 2016
Old and torn down
The room was old and toilet was in bad shape. Bathtub was leaking and shower not functioning properly. Carpet was filthy and the screws in toilet are rusting badly. Hotel is old and torn down. Wifi not available. Food in the hotel taste horrible n cold.

Seung P.
South Korea
August 08, 2016
stiff staff
all the staff have quite stiff face / not rude but not kind at all either

Wayne D.
Australia
August 07, 2016
Not as good as expected
This hotel is badly in need of a refurbish. The bathroom was badly in need of a renovation, with mould prevalent and archaic plumbing. The buffet breakfast was very good. No paid or free wifi available in the Tower Hotel rooms is a minus in this day and age. The staff were excellent.

Ahmad O.
Malaysia
August 07, 2016
Nice
Nice

Ho C.
Singapore
August 05, 2016
poor image
wifi have to pay for 5 star hotel look old room look old

Jenn K.
Malaysia
August 01, 2016
Overall Well
Breakfast not so nice.. not much refill during breakfast

Arnold M.
Australia
July 30, 2016
Great Relaxing Place to Stay
We went to Awana for 4 days to relax and go on the Genting Cablecar, before going on to Kuala Lumpur. Staff were particularly helpful as I arrived there with a Medical Condition which required a trip to the Doctor. Reception Staff helped to arrange a Doctor. This is extremely important for older Guests to keep in mind. The Buffet Breakfast is probably one of the best we have experienced anywhere in Malaysia, and we travel to Malaysia twice every year. Dining Room Staff are very friendly and extremely professional, this Hotel happily gives "Seniors" half price Buffet, Lunch and Dinner. The only thing was no "Room Safe", but they fitted one on the first day. I fully recommended this Resort, I Rate it as 9 out of 10. We will definitely return when possible.

Sheng S.
Malaysia
July 27, 2016
Spacious Room
Reasonable price.

Thao P.
Vietnam
July 25, 2016
Satisfactory
The location is really far from the first world plaza where all the entertainment in Gentings are located. The facilities in the hotel is around 3 stars, far from 5 stars

Neo K.
Singapore
July 25, 2016
Awann short trip
The room carpet is dirty . Sofa are very worn out .