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Awana Hotel

8th Mile, 69000 Pahang Darul Makmur, Gohtong Jaya, Genting Highlands, Malaysia (Show on map)

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Formerly : Awana Genting Highlands Golf & Country Resort
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Awana Hotel Genting Highlands - Coffee Shop/Cafe
Area: Gohtong Jaya Number of Rooms: 413

Recent customer reviews

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Good

7.4

based on
4179 reviews

Value for Money
7.6
Location
7.6
Staff Performance
7.5
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.5
Food/Dining
7.1
All reviews (4179)
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Soon T. Groups Singapore, September 20, 2014
Worst transport shuttle service to casino

Very poor service. Front Desk staff ignored me and served guest behind me. I was invisible to him. Shuttle at 1.30am and 2.30am wasn't there to pick us up at the casino hotel.
6
Worst service ever encountered. We waited for 2 hours for shuttle bus to go back to hotel. The shuttle bus never turned out and the security personnel at the casino hotel lied to us on the bus arrival. At the end we have to hire two taxi to bring us back to Awana. We have to paid RM100.00 for transport back to hotel as the hotel never send the shuttle bus as stated in their shuttle flyer. Worst service.
Kak B. Families with young children Malaysia, September 18, 2014
Pleasant stay at Awana Hotel

Free shuttle, indoor and ourdoor activities, spacious and clean room.
8.3
Firas A. Couples Kuwait, September 17, 2014
wonderful time

location service and staff
10
Peter G. Couples Australia, September 17, 2014
Value for money

Excellent room (furniture starting to tire though) very good restaurants/bars and the included breakfast was excellent value. The free shuttle either direct to Genting Complex was efficient
7.7
Relaxed and enjoyable. Would have loved to have had time to play golf on the Resort course. It is beautiful. On downside not having in room compendium very bad. No idea of TV channels, advice on places to eat, places to see, things to do. Also no WiFi except if you pay for. These were bad for such an otherwise excellent resort and they affected my rating which would have been higher otherwise. I owned a hotel so know what to look for. Very good ace to stay. Amenities are very good and they try hard. Must fix these things to be considered better
Nyetjoo L. Families with young children Malaysia, September 17, 2014
friendly.

food, swiming pool, shutter bus service
8
Norhasni M. Families with young children Malaysia, September 17, 2014
Comfortable and relaxing stay

speedy check-in, clean and spacious room, strategic location
7.7
Stayed here for one night. Speedy check in and room was spacious and clean too. Overall it was a good stay. Hotel staff should be more friendly and helpful.
Yuki L. Families with young children Malaysia, September 16, 2014
the hotel is quite old, lift got problems,

breakfast have variety choice, shuttle bus
6.3
Not worth n rate 5 star. Room din't have toothbrush, slippers since the room floor is carpet.the ceiling fan is noisy.swimming pool is quite small , only 1 pool with warm water,
Sui C. Families with young children Malaysia, September 16, 2014
so, so

quite clean, bath tub for a soothing and relaxing bath, good size bed provided.
5
the hotel is not prepared for the high volume of guests. The lift is not functioning properly, out of 3, 1 of the lift is not working. the room is not well equip...the sink is even leaking. the general cleanliness is ok.
Ming Y. Families with young children Malaysia, September 16, 2014
Leisure Trip

Plenty choices of breakfast buffer, Quick check in and check out and comfortable room.
7.7
Nurfazrin O. Families with young children Malaysia, September 15, 2014
Awana during school holiday

Food, swimming pool and lobby staff
8
Their staff is friendly and really helpful.

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Awana Hotel Genting HighlandsAwana Hotel Genting Highlands - Superior DeluxeAwana Hotel Genting Highlands - Superior DeluxeAwana Hotel Genting Highlands - Club SuiteAwana Hotel Genting Highlands - One Room CondoAwana Hotel Genting Highlands - Club SuiteAwana Hotel Genting Highlands - Club SuiteAwana Hotel Genting Highlands - Superior Deluxe BathroomAwana Hotel Genting Highlands - Swimming PoolAwana Hotel Genting Highlands - Swimming PoolAwana Hotel Genting Highlands - Golf CourseAwana Hotel Genting Highlands - Japanese GardenAwana Hotel Genting Highlands - ExteriorAwana Hotel Genting Highlands - Aerial ViewAwana Hotel Genting Highlands - Golf CourseAwana Hotel Genting Highlands - Golf TerraceAwana Hotel Genting Highlands - RestaurantAwana Hotel Genting Highlands - Coffee Shop/Cafe

Customer Reviews - Awana Hotel, Genting Highlands

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