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2015
Very good 7.7
Based on 8896 reviews

Recent customer comments

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Very good



based on 8896 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 6.9
  • Location 8.7
  • Room Comfort/Standard 7.6
  • Service 7.4
  • Value for Money 7.6
  • Food/Dining 6.9

Danai S.
Thailand
December 11, 2013
Centrally located with good price
location, nice staff, value for money
Overall great. However it could be better to have a fast internet. Wifi happens to be very slow.

Jennilyn C.
Philippines
December 11, 2013
Great Service
Great Service, Good Location and Nice Surroundings
We were really happy that we received complementary room upgrade to Family (bunked beds, same size rooms).

Theresia S.
Indonesia
December 11, 2013
It's just OK
location, clean and free wifi
Overall is good but the front desk service is "so so". Room is clean and internet connection is fast.

Edmund C.
Singapore
December 10, 2013
Comfortable hotel with easy access to the MTR
Clean, comfortable, near to public transport
We managed to check in earlier than the stipulated check in time. Hotel staff was friendly and efficient.

Eunjoo H.
South Korea
December 09, 2013
very convenient, efficient, and easy staying
location, public transportation, close to local restaurants
We were very comfortable with the transportations to/from the airport. Also the MTR station(Jordan Station) is quite close from the hotel, so we don't need to take taxi. You can enjoy the local restaurants and various shops

Graham B.
United Kingdom
December 09, 2013
Comfortable and relaxing
Good value for money. Great view from my room on the 24th floor. Very quiet at night so I get a good sleep.
Although the room was quite small it was big enough for me as a single traveller . The staff were very helpful and the breakfast chefs cooked the eggs just as I like them (over easy with not too much cooking) something which is difficult to find in HK and China. Check in was a little slow but check out was very quick and easy. The view from my room was great both day and night and overall my stay was very pleasent.

Jen H.
Taiwan
December 09, 2013
location is good, nearby the subway station.
location, location, location

Kheng T.
Singapore
December 08, 2013
Pleasant
Clean, comfortable & convenient
Comfortable and clean room. Near shopping area and train station.

Kheng T.
Singapore
December 08, 2013
Comfortable
convenient, comfortable
Clean and comfortable rooms, near shopping and dinning area. Transport was also very convenient - short walk to the train station.

Linda L.
Malaysia
December 08, 2013
Value for money, average hotel
Location, free auto upgrade of room type,
Check-in queue was disorganised and I was been talked to rudely and waited unfairly although I noticed they put queue line next day. Staff should learn to smile & greet with a warm heart. Thankful for a younger reception thoughtfulness, to upgrade our room to our needs without additional charge. Must have more seats for family members while waiting for check-in. Should have free drinks / goodies corner to cheer up guests/children for Christmas season upon arriving after long flight. Must install automated doors. Bell boys should be alert of guests arriving with luggage in taxi as it on the main road. Staff must greet, welcome and goodbye gestures specially at hotel reception, she didnt greet back when I greeted her 'good morning' . Must provide money changing and tourists assistance.