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Very good 7.7
Based on 8827 reviews

Recent customer comments

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Very good

based on 8826 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 6.9
  • Location 8.7
  • Room Comfort/Standard 7.6
  • Staff Performance 7.4
  • Value for Money 7.6
  • Food/Dining 6.9

South Korea
March 11, 2016
Staff are not responsible for thier services at all
When I visited to Japan, I was impressed with attitude of staff in hotel. however the staff in BP international are not kind at all. When my room card was broken over 2 times, they did not make any apologies to me. The only thing they done was changing the key card from old one to new one without apology. so if you are concerned about the service, I do not recommend you to stay in this hotel.

8 David A.
March 10, 2016
Good value
Staff responsiveness to needs, convenient location, reasonable prices.
Impressed with their quick and thorough response for a odour issue (durian fruit) in one guest floor.

8.3 CHUI L.
United States
March 10, 2016
Internet speed too low and unstable. On and off
Clean! Convinence! Nice staff

7 Christopher C.
March 08, 2016
Concierge very rude
location, convenience, view
The hotel is old and needs renovating, but the staff are are doing their best to keep the hotel clean. When checking in don't be surprised that the front desk is a mess and dirty. Look beyond the cleanliness concern and enjoy the convenience of the location. The room was comfortable enough. I appreciate the courtesies given me by the duty managers when I found a bed bug on my bed (which I realized was the reason I had bites on my back and on my scalp). We were upgraded from a regular room to a much bigger room/suite. But the concierge staff were very rude! (Most Hong Kongers are rude, don't take it personally.) After checking out, we wanted to leave our luggage at the bell desk. After being given a stub with our room number on it, the man didn't say anything. After a minute or two we asked the same gentleman if we could have a string so we could tie the luggage together. His elderly companion got angry..."Why don't you just let him do his job? Are you in a hurry?" We were appalled! He continued his rants and I yelled at him. We chose to leave our luggage elsewhere instead. Really left a bitter taste in my mouth.

United Kingdom
March 08, 2016

7.2 Velvet T.
March 08, 2016
Good location.

8 Vincent C.
March 06, 2016
Convenient location
Good location, Clean, Reasonable price
Room is 4 star standard and clean. I like it's location. Only negative is that it can be very crowded & noisy due to visitors to 11floor scouts center. It's a problem if you have large or many luggages. Even with 4 lifts, waiting for lifts to go up or down always take quite long time. Hotel should seriously consider separating lifts for 11floor visitors.

March 04, 2016
Not worth of money, Staff not friendly
Many Choices of Tv Channel, Wifi Stable
1) The water heater is not working very well. 2) Should have supply heater in every room. 3) Check-in was slow and staff are not friendly. 4) Elevators have many weird sounds. Which made me think of their safety issue.

7.2 Jeffrey S.
March 02, 2016
Good location but small rooms
Good location but small rooms.10 walk to kowloon station.

8 Roberto D.
February 29, 2016
What a pleasant surprize
location, comfort, cleanliness
I was totally amused during my stay at bp international. having stayed in different hk hotels, i must say this hotel exceeded my expectations. The room, though small in size is ample, comfortable and clean. The location is extra convenient too. For the rate, it is a great choice in Kowloon