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2015
Very good 7.7
Based on 8950 reviews

Recent customer comments

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Very good



based on 8950 reviews
  • Cleanliness 8.0
  • Facilities 6.9
  • Location 8.7
  • Room Comfort/Standard 7.6
  • Service 7.4
  • Value for money 7.6
  • Food/Dining 6.9

Anthony C.
United States
March 14, 2016
3pm check in time, I think it is kind of late
Location, location and location
So far so good

Anthony C.
United States
March 14, 2016
3pm check in time, I think it is kind of late
Location, location and location
So far so good

Anthony C.
United States
March 14, 2016
3pm check in time, I think it is kind of late
Location, location and location
So far so good

Edmund S.
Singapore
March 14, 2016
Excellent location and value for money
Room was great although on one night I could here people from the next room thru the walls but definitely no trouble sleeping at night. The location is great, walking distance to Jordan and Austin MTRs and just a few minutes further from Austin, Kowloon MTR. There are many eateries if you walk thru the lanes along the Austin road including the Australia Dairy Company. iSquare is just a few minutes away. The only down side was the internet connection which kept disconnecting every 10 minutes or so (was on the 22nd floor).

Ma P.
Philippines
March 12, 2016
Nice hotel
Nice location.. Near mtr.. Near canton road

YUNJU J.
South Korea
March 11, 2016
Staff are not responsible for thier services at all
When I visited to Japan, I was impressed with attitude of staff in hotel. however the staff in BP international are not kind at all. When my room card was broken over 2 times, they did not make any apologies to me. The only thing they done was changing the key card from old one to new one without apology. so if you are concerned about the service, I do not recommend you to stay in this hotel.

David A.
Canada
March 10, 2016
Good value
Staff responsiveness to needs, convenient location, reasonable prices.
Impressed with their quick and thorough response for a odour issue (durian fruit) in one guest floor.

CHUI L.
United States
March 10, 2016
Internet speed too low and unstable. On and off
Clean! Convinence! Nice staff

Christopher C.
Philippines
March 08, 2016
Concierge very rude
location, convenience, view
The hotel is old and needs renovating, but the staff are are doing their best to keep the hotel clean. When checking in don't be surprised that the front desk is a mess and dirty. Look beyond the cleanliness concern and enjoy the convenience of the location. The room was comfortable enough. I appreciate the courtesies given me by the duty managers when I found a bed bug on my bed (which I realized was the reason I had bites on my back and on my scalp). We were upgraded from a regular room to a much bigger room/suite. But the concierge staff were very rude! (Most Hong Kongers are rude, don't take it personally.) After checking out, we wanted to leave our luggage at the bell desk. After being given a stub with our room number on it, the man didn't say anything. After a minute or two we asked the same gentleman if we could have a string so we could tie the luggage together. His elderly companion got angry..."Why don't you just let him do his job? Are you in a hurry?" We were appalled! He continued his rants and I yelled at him. We chose to leave our luggage elsewhere instead. Really left a bitter taste in my mouth.

VISHAL C.
United Kingdom
March 08, 2016
Exellent
Excellent