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2015
Very good 7.7
Based on 8906 reviews

Recent customer comments

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Very good



based on 8906 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 6.9
  • Location 8.7
  • Room Comfort/Standard 7.6
  • Service 7.4
  • Value for Money 7.6
  • Food/Dining 6.9

Christinanette S.
Philippines
April 13, 2012
Great location and amicable staff
Near the Jordan and Austin mtr. Included in the airport express. Near the china ferry terminal
staff was friendly and the rooms are quite small but very clean. it is near the mtr station and china ferry terminal station. also, we can easily go to harbour city and shops in nathan road.

Leong N.
Malaysia
April 12, 2012
A four star hotel with 5 star service
Great view of Kowloon park and the harbour, excellent front desk service.
my business partner and i enjoyed our stay at your hotel recently even though renovation was in progress and one of your lifts was not in service. but the warm service from the front desk, bell boy and concierge staff more than make up for the slight inconvenience. we will definitely stay here again on our next trip to hong kong. thank you so much for making our business trip more enjoyable.

SUSAN R.
Philippines
April 11, 2012
Hotel is in the middle of everything
Free wifi ( if booked through Agoda); free hot and cold water
Chose this hotel because it is included in the list of free airport express shuttle bus service(k4).Everything is within 5-10 minutes walking distance like shops, restos or fastfood chains, convenience stores, MTR station and church. There's even a supermarket nearby.Glad that I booked through Agoda as there's free wifi. There's a water dispenser provided in the corridor where you can have hot and cold water for free. The staff at Cafe by the Park are too efficient to the point of being rude as they immediately remove your plates without even asking if you're done or not even if there are only few guests around.

Achava M.
Thailand
April 11, 2012
small but clean n in great location to many places
cleanliness of bedsheets and towels
nice and clean though the wifi connection is not so strong

WAI K.
Singapore
April 11, 2012
Larger than expected room
Bed is comfortable, convenient location @ jordan
Hotel rooms in Hong Kong are usually small, but this hotel had more spacious rooms

XIAO S.
China
April 10, 2012
non smoking floor is unava
nothing
assigned smoking room which is totally unacceptable.

Ma P.
Philippines
April 10, 2012
great location, great view
great location, nice view and breakfast buffet was superb
the hotel as everyone said was indeed in a great location, in the middle and heart of the Tsim Tsah Tsui area. It was near 7-11 and everything needed. Also near the star ferry. The surrounding was clean and safe as compared to other locations. Wifi was good, the front staff though were not as riendly and accommodating as expected for a big and busy hotel, or maybe its just the culture?

Zheng L.
Singapore
April 10, 2012
Scouts Everywhere
Good for family stay
this hotel is actually dedicated to the hk scout association. the front desk weren't friendly at all from the start. as we communicated in english, they assumed that we couldn't understand cantonese as one of them complained to another staff saying that "we are very fussy and wouldn't give in to their suggestions," in cantonese. we held our ground nevertheless as they provide to us what we wanted thereafter. the room was nice, we were able to reside at a very high floor to avoid the city buzz and we had a good stay overall.

Isabelle S.
Singapore
April 09, 2012
Great location, superb view
Airy and clean room with a nice view.
the room is airy and spacious for 2. it is well maintained and very clean. easy to reach hotel from airport by taking the airport express train and shuttle bus.

Julie W.
Indonesia
April 09, 2012
Great Hotel for Business Traveller
Location, Value for Money, Free WiFi
The hotel is great, the room size is about right and well equipped. Reception speaks fluent English. Hotel location is near to MTR Station. Definitely need improvement on the lift service, it takes too long and the lift is small. Cigarette odor can be smelled even in "Non-Smoking Floor" both in hallway and room. Recommended for Business Traveler.