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Baan Karonburi Resort

194/1 Karon Road, Karon, Phuket, Thailand

Recent customer reviews

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Very good

7.9

based on
246 reviews

124 reviews in English

Value for Money
8.0
Location
8.7
Staff Performance
7.7
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.7
Food/Dining
7.6
All reviews (246)
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Angela K. Families with older children United Arab Emirates, January 26, 2016
Great location

Close to the beach, great value for money, nice view
7.7
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Cheong W. Couples Hong Kong, January 17, 2016
It's OK.

Close to the public beach. Many restaurant near by. Room is quite.
5.7
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Andrew K. Couples United States of America, January 13, 2016
Slow customer service

Location, cold AC, good tV
6.7
Slow customer service and staff are barely trying to help you. It takes them hours to figure out simple problems.
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Kevin S. Families with young children Malaysia, January 2, 2016
The staff are not up to mark.They are rude to thei
4.7
This customer has only rated this hotel and has not submitted any comments.
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Karen F. Solo travelers Canada, December 27, 2015
The room was excellent with a lovely balancy with

I loved the location, the room was fabulous and view was great.
9.7
It was excellent.
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Joseph K. Groups United States of America, December 23, 2015
Way over rated. Avoid this hotel.

Beach, location, poll
4
Avoid this hotel. Staff terribly rude and inadequate. Wifi doesn't work. The pool area smells like rotting garbage and pollution. Food is horrible, including breakfast where there was a bug in the banana pancakes. Beach area is very nice but across the road not directly on the beach. Pool bar closed. Extra bed / cot not comfortable and halfway broken. Only give 1 key out so you can't keep the AirCon running while out. I could go on and on but save your time and book some,where else.
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Lei W. Couples Singapore, December 7, 2015
It's very valueble

Comfortable, valueble, convenient, nice sea view
9.7
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Jiraporn P. Groups Thailand, November 30, 2015
Nice location

Clean room, good location , good staff
7.7
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Kirill N. Families with young children Russia, November 19, 2015
Perfect location, poor service

Close to the beach, plenty of restaurants around, 10 minute walk from nightlife street
8
The hotel is fine, thought the pool in the pool access room we stayed at was too small comparing to other hotels we visited, and was facing a neighboring hotel tall buiding. The major concern was the poor staff service. Seems that most of them always hang around reception desk chatting, so waiting for some attention in the restaurant or for a bartender in the pool bar was getting quite long. But one thing that nearly shocked us was when we asked the reception to call us a taxi upon check out. First they advised us to go out in the street and find one around the corner. After insisting that we want a taxi to be called thay asked us if we knew a phone number of a taxi service! To top up, I once walked into our room while the maid was cleaning, but my appearance did not stop her from doing her job for around 5-10 minutes more. You really need to tune up the service guys!
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Lim E. Families with young children Singapore, November 3, 2015
Convenient.......yet not satisfactory

1) Good service when you need it. 2) Resort is just 2-3mins away from the beach, ie just across a road. 3) Having a pool access room is really good.
7.7
The Not-so-good stuff: 1) Wifi connectivity often cuts off. I stayed there for 3 nights and I do not have connectivity for 2 nights. Remember to register for the wifi when you check in. Otherwise, you have to walk to the reception desk to register. 2) Breakfast spread is almost the same for the 3 breakfasts i had. No of dishes is ok for a beach resort but having 3 different types of chicken and no other meat is strange. 3) Though there are about 10-15 channels on the TV, there are about 3 English channels. The frustrating part is that all the channels are not clear. 4) There is a bathtub...isn't this good? Yes, except you cannot stop the water from draining out........
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