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Baan Karonburi Resort

194/1 Karon Road, Karon, Phuket, Thailand

Recent customer reviews

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Very good

7.9

based on
247 reviews

125 reviews in English

Value for Money
8.0
Location
8.7
Staff Performance
7.7
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.7
Food/Dining
7.5
All reviews (247)
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Jonas H. Couples Sweden, February 13, 2016
Nice beachhotel a bit away from the partyzone

Beautiful beaches, Nice staff and well planned rooms.
7.3
The rooms could need that little extra time for cleaning. But this is not unusual in Thailand. We enjoyed out time at the hotel and loved the beachlife. This part of Karon would need some sweeping and painting to be perfect. A tuctuc to the shopping, bars and restaurants is a cheap price for sleeping undisturbed.
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Angela K. Families with older children United Arab Emirates, January 26, 2016
Great location

Close to the beach, great value for money, nice view
7.7
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Cheong W. Couples Hong Kong, January 17, 2016
It's OK.

Close to the public beach. Many restaurant near by. Room is quite.
5.7
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Andrew K. Couples United States of America, January 13, 2016
Slow customer service

Location, cold AC, good tV
6.7
Slow customer service and staff are barely trying to help you. It takes them hours to figure out simple problems.
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Kevin S. Families with young children Malaysia, January 2, 2016
The staff are not up to mark.They are rude to thei
4.7
This customer has only rated this hotel and has not submitted any comments.
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Karen F. Solo travelers Canada, December 27, 2015
The room was excellent with a lovely balancy with

I loved the location, the room was fabulous and view was great.
9.7
It was excellent.
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Joseph K. Groups United States of America, December 23, 2015
Way over rated. Avoid this hotel.

Beach, location, poll
4
Avoid this hotel. Staff terribly rude and inadequate. Wifi doesn't work. The pool area smells like rotting garbage and pollution. Food is horrible, including breakfast where there was a bug in the banana pancakes. Beach area is very nice but across the road not directly on the beach. Pool bar closed. Extra bed / cot not comfortable and halfway broken. Only give 1 key out so you can't keep the AirCon running while out. I could go on and on but save your time and book some,where else.
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Lei W. Couples Singapore, December 7, 2015
It's very valueble

Comfortable, valueble, convenient, nice sea view
9.7
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Jiraporn P. Groups Thailand, November 30, 2015
Nice location

Clean room, good location , good staff
7.7
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Kirill N. Families with young children Russia, November 19, 2015
Perfect location, poor service

Close to the beach, plenty of restaurants around, 10 minute walk from nightlife street
8
The hotel is fine, thought the pool in the pool access room we stayed at was too small comparing to other hotels we visited, and was facing a neighboring hotel tall buiding. The major concern was the poor staff service. Seems that most of them always hang around reception desk chatting, so waiting for some attention in the restaurant or for a bartender in the pool bar was getting quite long. But one thing that nearly shocked us was when we asked the reception to call us a taxi upon check out. First they advised us to go out in the street and find one around the corner. After insisting that we want a taxi to be called thay asked us if we knew a phone number of a taxi service! To top up, I once walked into our room while the maid was cleaning, but my appearance did not stop her from doing her job for around 5-10 minutes more. You really need to tune up the service guys!
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