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Recent customer comments

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Very good



based on 6115 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.9
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Staff Performance 7.5
  • Value for Money 7.7
  • Food/Dining 7.5

7 Siti K.
Malaysia
August 10, 2014
Easy Excess to the beach
Good location, affordable, big swimming pool
We stayed here for 3 nights. The hotel has really nice relaxing ambience. I book a swimming pool view room and got a room on the 3th floor. I'm a little disapointed as the view was slightly covered by the trees to view to the pool. Staff are friendly and can speak english well. Breakfast is good. The highlight is the pool, which is really nice (as seen in picture) and clean. The location is excellent, very near to the beach, to convenience store and some local restaurant. The live music is really loud at night and you can hear the fireworks almost every night from the beach. They got good wifi, 2 computer which can be freely used, a shelf of free to read books (but not many english novel found), children playing area, and there's welcome drink that you can get anytime during your stay near the reception. Overall I enjoy staying at Baan Lamai and would love to come again.

8.3 John L.
Australia
June 09, 2014
My Wife's Birthday
location, music, rooms
My wife and I enjoy occassional honeymoons in local resorts as we live in Phuket. This one was for her birthday. The staff are always excellent and helpful and we always enjoy the live music with cocktails.

6.7 Kathryn W.
United States of America
June 09, 2014
FIne
Location, amenities, spacious
The hotel was not really a resort and the staff spoke broken English to no English and were unhelpful - mainly because of the language barrier. Customer service was lacking. The bed was extremely firm. The restaurant had decent food but nothing to get excited about. It was extremely noisy, not just due to the night life, but construction next door.

6 Anastasia F.
Singapore
June 09, 2014
The stay was a good one at patong district itself.
The average range of breakfast. The live band at night which contributed to the vibrant environment. The service level of the friendly staff.
Except for the mosquito issue the stay was average to good.

10 Emma S.
United Kingdom
June 11, 2014
Everything I hoped for and more!
Perfect location just on the beach front with plenty of bars an restaurants to choose from. Loved the swimming pool and bathing area. The food in the hotel was my favourite place I ate in Patong.
Excellent, nice big comfortable room, very helpful staff which was all great value for money.

9.7 Ralph B.
Australia
June 08, 2014
Fantasic hotel
Location Location Location..great hotel friendly staff good clean rooms great pool good food great live band at night.
A wonderful stay only problem is at check in and check out the reception are so so slow I been riding 8/9 hours on my big bike to get to Phuket and it took forever to check in.. They need to do something about the speed of service at check in..other than that Great Hotel.

9.3 Jason C.
United States of America
June 08, 2014
perfect
location location location
very pleasant

9.7 SOUNDIRESSAN M.
India
June 24, 2014
Very Nice hotel
Great Location, Nice Hotel, Good service
really enjoy and nice moments in our life

8 Rudino Z.
Malaysia
June 07, 2014
Excellent place for Family with young children
Near to Patong Beach, Near to local restaurants and nice swimming pool
Excellent stay at this hotel for me with four young children. Easy to the beach, near to local halal restaurant and fast food outlet, enjoyable swimming pool, easy shopping. The drawback for this hotel were no connecting room for big family and the lobby drop-point. Overall, this hotel is an excellent choice for family.

7.7 Long J.
Singapore
June 09, 2014
Great Hotel
Location, price and cleaniness
One of the best hotel to be in when on Patong beach