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2015
Very good 7.8
Based on 6232 reviews

Recent customer comments

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Very good



based on 6232 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.7
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.7
  • Food/Dining 7.5

Joanne N.
Australia
September 09, 2014
Patong trip
Food at restauran. Pool. Close to beach
Rooms where not cleaned to a good standard. Room smelt of mould and shower leaked and sink leaked and blocked. Constant noise from workman during the day doing renovations. Tour desk was good and very helpful. Food was good. Fantastic pool and staff in restaurant and pool area excellant.

ALI A.
Bahrain
September 09, 2014
Good stay
Location, staff, swimming pool
Excellant

gregory N.
United States
September 08, 2014
hotel good food at beach
food, beach location, beach
The staff had slow check in, and did not have porter, but the food at diner was great, and great beach location, big nice pool...

Devina L.
Indonesia
September 08, 2014
Good location, big room, great pool
Pool, room size, location
Really enjoy the pool.

BONG F.
Indonesia
September 06, 2014
so far so good
confinience, near the beach and around the centre
the room and the swimming pool was dirty

Stacy D.
Israel
September 06, 2014
Rundown
Location pool
Rundown was once obviously very nice but need a big facelift to rooms and bathrooms

paul M.
Australia
September 05, 2014
on the beach
location, cleanliness, comfort
Nice location for Patong Right on the beach and close to everything. Some rooms a bit noisy as they had a band each evening and though at the beach rooms only have views of the pool or no view at all. But the rooms are clean and comfortable and its not a bad place to stay if you want to stay in Patong that is.

Jeremy C.
United States
September 05, 2014
Great hotel in Patong but lousy staff
Location, price, value
I've stayed here many times because it always offers top value for money in the heart of Patong. Agoda's prices can't be beaten. Overall it is a decent hotel and I would stay here again, but BE WARNED about one thing that has remained consistent on each and every stay - the check-in/reception staff are some of the slowest, inefficient, unfriendly staff you will ever meet in Thailand. Check-in is 2 p.m. and if you arrive earlier they will not accommodate you. You can leave bags but you gotta come back. You can stand in front of them to check-in and they won't acknowledge you or even offer a smile. They look uninterested and unfriendly. That being said, once they do check you in, get your key, get out and enjoy Phuket. Housekeeping staff is also woefully inadequate. They take along time to clean the room and forget basics like bath towels. Be aggressive in obtaining them on your own. All that being said, just put up with it, accept it as the hotel overall is great value for money, has a great location, and decent enough facilities. Aging a bit the location and price can't be beat. I'll still stay here again - just manage your expectations and you'll have a great time.

jenny S.
South Africa
September 05, 2014
worst ever dont stay.
location
list of 9) problems including views of derelect buildings dispite paying extra for deluxe room very unfriendly staff we have been coming to thailand for 18 years the worst ever

Monique S.
Philippines
September 04, 2014
great place to stay
great location! you can get the best of both worlds coz it is near the shores and bangla road where the night life is. staffs can speak english and are very helpful.. and the hotel itself is lovely.
Lovely, ill be recommending this place to all my friends. :) great value for money