arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
All reviews (6112)

Business travelers (143)

Couples (2664)

Solo travelers (947)

Families with young children (918)

Families with older children (589)

Groups (851)

Very good
7.8
based on 6112 reviews
Hotel Condition/Cleanliness
7.7
Facilities
7.9
Location
9.0
Room Comfort/Standard
7.6
Staff Performance
7.5
Value for Money
7.7
Food/Dining
7.5

7.7 xiaoben W.
China
June 03, 2014
good
location,

10 TA Y.
Myanmar
May 28, 2014
We Enjoy Our Tour
Breakfast,Comfortable Bathroom And Best Thing Is Just In front Of The Beach
Very Good I Love To Go Again To Phuket And Wants To Stay In Same Hotel With Agoda Booking

6.3 Sophia R.
United States of America
May 31, 2014
hmmm
pool,the pool,the location
it was ok,the staff was very rude, the first room was musky and we asked to be changed, they did, the second there was a water drainage problem. after they plunged that, it was ok.front dek girl that checked us in, was rude and very standoffish with me, and was not willing to help us. on our day out she was the sesame plus a added person at the desk, we asked for a cab but was so rudely addressed the we should get one ourselves. it was so embarrassing. we dragged our stuff out with our tailed between our legs.

7.3 Marzuki S.
Malaysia
July 08, 2014
awesome place
pool, location and price
it was good

7 Sophia R.
United States of America
July 25, 2014
Ok ok
Location, location,location
It went fairly well, had to change room first night. The given room was musty, and unbearable . They quickly moved us, kudos on the. The 2nd room the bathroom bath area, was flooded. That was remedied fairly reasonable time. All in all stay was a 3.5. Hotel located in the middle of patong, step out a you were in the midst of the excitement. It had no major security. Someone could walk right off the streets and get on the elevator or get in the pool. A bit scary.

8 Borislav I.
Canada
September 28, 2014
beach front
clean, nice swimming pools, outdoor restaurants
good breakfast, nice area,

4 Ezra J.
Singapore
May 24, 2014
We had a great time we enjoyed and very happy
Easy access to the beach,shopping and dine in restaurants.the resort swimming pool is very attractive.very friendly staff.
We are very satisfied with our 3N/4days holiday. Baan LaiMai Resort is very nice. Will definetly come back again soon.

10 irfan A.
Pakistan
May 22, 2014
Excellent , Excellent Excellent Excellent
Near to Beach, Budgeted Hotel, Friendly Staff
It was in fact it is a great stay in this hotel, First I booked this hotel for three days but then I extend my stay for 2 more days. Its mean i am still in this hotel and more then 100% satisfied with all facilities provided by this hotel. Especially the pool, easy approach, friendly staff, under budget and everyone here is just like family. I will highly recommend this hotel for family, couples ad business travellers. Muslim Food is easily available. KFC outlet is 100 % halal and near to this hotel. Good for Muslim traveller.

7.7 Werner S.
Canada
May 22, 2014
Superb food, Marvelleous Hotel, Great beach
Pool in the courtyard the lenght of the building, we had a great breakfast and dinner here eveyday, centrally located for tour operator pickups
Very lively evenings,the pool was great for adults and kids, needed anything? reception was there immediately, food was marvellous. We'd go back in a heart beat.

8 Iain M.
United Kingdom
May 28, 2014
Nice resort hotel close to the beach,
Close to the beach, Good quality hotel rooms to a high standard, centrally located for everything you need.
Stayed mid May and the hotel was really nice, the restaurant was always busy at night although there are plenty of good places to eat nearby, A tip when arriving to the hotel is to get the taxi driver to take you down the Soi just before Burger King along for 50 metres to reception, this will save you dragging your luggage through the hotel restaurant and pool which is awkward.