Back to hotel info

Very good 7.8
Based on 6291 reviews

Verified traveler reviews

Filter by traveler type
Very good

based on 6291 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.7
  • Food/Dining 7.5
Sort by

Cassandra B. from Australia
Stayed one night in May 2014
Beautiful hotel and pool. Would stay again
Pool, location, capacity
Reviewed May 21, 2014

KAI L. from Hong Kong
Solo travelers
Stayed 2 nights in May 2014
Staff misled us
Location, interior environment
At the time we checked in, we informed the staff we shall check out late. He said we can check out at 2pm by latest. However, on the day we checked out, the staff insist all customers have to check out no later than 12pm. Otherwise, 500Bhat/hr will be charged. This caused me a lot inconvenience.
Reviewed May 21, 2014

Ramesh N. from Malaysia
Stayed 3 nights in May 2014
ambience, centrally located to nightlife , beach
location, beach, bars
its been a great stay, me and my friend took the deluxe room. therefore you dont have view nor balcony beside a wall. so that wasnt an issue as other group of friends stayed at pool access block. the landscape was good and same goes to the pool access. great stay, and bit of walk to bar areas and less than 5 min walk to beach. will come back again.
Reviewed May 21, 2014

jayaletchumy J. from Malaysia
Stayed 3 nights in March 2014
Good place to relax
Friendly,,suprb ....good food
Reviewed May 21, 2014

Michelle L. from China
Stayed 7 nights in December 2013
It's great area to stay, but room is just ok.
location, close to the beaches
It's convenience, Close to the ocean or beach. we had a fun vacation and nice holiday there.
Reviewed May 21, 2014

Nuttaya V. from Thailand
Families with older children
Stayed 3 nights in May 2014
Great breakfast, but NOISY hotel
Good breakfast, location, service
Everything is great, except ... The hotel has a dining restaurant at the front of the hotel (belong to the hotel), which make a loud noise every night. The music is quite beautiful and rock sometimes. However, the music restaurant opens until 12:30 pm. Before 12:30 pm, we cannot sleep at all. But if you want to stay, I would recommend a room inside the hotel, away from the restaurant area would be fine.
Reviewed May 20, 2014

Daniel C. from Australia
Solo travelers
Stayed 13 nights in May 2014
Reception staff worst staff in the world.
Restaurant and restaurant staff
Booked 1 month in advance, still put in wrong room. Water brown. Changed rooms, room 2105 next to bar, music all day no sleep. Balcony flooded when rained. Reception staff made numerous mistakes, laughed and spoke poorly about customers in Thai. When caught gave the I don't know look and said sorry. Failed to let me know that a scheduled maintenance electrical program was to be done during stay. Could not use room for a (9am to 4:30pm). No discount given. When asked for manager was told the was none. All gym equipment including treadmills unusable in fact unsafe and after 13 nights stay still not repaired. False advertising had to pay money and tuk tuk daily to go to another gym. All reception staff should be sacked immediately and taught basic English. Ranks as one of the worlds worst service ever and only undermines the hard work of the restaurant staff who are fantastic. Agoda should read all reviews and drops this hotel until they get there act together......if they need someone with the ability to turn this hotel into a first class hotel, give me a call as l could turn it around in 6 months.......either way someone needs to apologies to me.
Reviewed May 18, 2014

Joseph W. from Malaysia
Stayed 4 nights in May 2014
Huge Swimming Pool, Great Staff & Big Room
Value For Money
Reviewed May 18, 2014

Patricia A. from Brazil
Solo travelers
Stayed 5 nights in April 2014
Nice stay
Swimming pool, close to beach, very Nice staff.
Nice stay, hotel is quite big and well decorated. Room was not good at all: it had a very strong smell (superior room) and the shower was not working properly. Staff promptly fixed the shower and tried to solve smell issue. Another disapointment was balcony: the view is the background of some old builds and there were a scaffold attached and people working since early morning. No privacy at all and quite noisy. However, the swimming pool is amazing, as well as staff and only crossing street from beach.
Reviewed May 15, 2014

Wilson X. from Malaysia
Stayed 2 nights in May 2014
Overall is good.
Swimming pool is good, environment friendly
Overall everything is good and minutes walk to bangla road. But you have to kill the mosquito before you go to bed. I killed 7 of it inside my room.
Reviewed May 15, 2014