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2015
Very good 7.8
Based on 6232 reviews

Recent customer comments

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Very good



based on 6232 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.7
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.7
  • Food/Dining 7.5

Kok C.
Malaysia
April 24, 2014
Nice Hotel with Relax Swimming Pool
Buffet Breakfast, Spacious bed room, Good location
I booked one superior room and one deluxe room. Upon check in check in staff offered me to free upgrade for one room from superior to deluxe due to my elderly parents convenience. Very nice lagoon style swimming pool with nice pool bar. Morning buffet breakfast is perfect and changed menu everyday. Very closed to beach and walking distance to Patong center night life area. Only minor problem is housekeeping staff are not well qualified, maybe hotel not enough manpower for housekeeping.Other than that, no bad comment for this hotel.

Selina T.
Singapore
April 24, 2014
great trip with family
location, hotel, shopping
nice stay here. great location to the beach

Joana Z.
China
April 23, 2014
good location
location, beach, swimming pool
location is good and you can see the beach and sea through your balcon. also you can play in the swimming pool all day long.

jennifer G.
Australia
April 23, 2014
Big bed, big rooms, very clean, modern
Location, View & clean
Excellent stay, friendly staff, large room, very comfortable, we would stay here again, far enough away not to hear Bangla road, but only 5 minute walking distance. Directly opposite the beach.

Brenda W.
United States
April 22, 2014
Relaxing stay near the beach
Near the beach, nice size room, great breakfast
Our stay here was very comfortable , it's a little noisy at night, but that's with any hotel on Patong Beach. We enjoyed many nearby resturant as well as shopping. During the daytime hours the hotel pool is great. Very relaxing and quiet. Would defiantly stay there again,?

Faramarz P.
United States
April 22, 2014
They ran out of not water or something wrong with.
Location only
Nothing serious happened except the hot water

Luqman R.
Singapore
April 22, 2014
Good but staff can't speak english
Swimming pool, hotel guest & roof top room facing pool

phyo W.
Myanmar
April 22, 2014
nice, comfortable and cozy
Close to beach and Centrally located for shopping

judy L.
Singapore
April 21, 2014
Bad service, musky rooms
Beach nearby, dining & shopping accessible
We arrived 0730hrs in phuket. We understood it will be too early for check-in. However, at 1220hrs, we requested for a early check-in for at least 1 room. We had a booking for 3 rooms. We were immediately denied. I explained that my daughter was feeling queasy. We were asked to pay for early check-in. I demanded to speak to a Manager, was told they have no Manager around. Instead along came a Supervisor, shoved me a Check-in regulation List and asked me to read it instead. What nerve of him! He simply refused to comply to our request. His answer to us was outrageously rude, arrogant and nonchalant! Totally unacceptable being the Supervisor of Front Desk!Besides being treated this way, the rooms were of no respite. Rooms were musky, bathroom faucets were rusty, pillows and sheets smells! In short, despite the good location of this hotel, i would never stay in this hotel ever again!Unless one would like to be treated like crap!

Rodney W.
Australia
April 21, 2014
very relaxing and enjoyable
central location, great food, clean.
We stayed here for 14 nights at the end of March 2014, we had a pleasant stay.