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Baan Laimai Beach Resort

66 Thavee-Wong Road, Patong, Phuket, Thailand

Recent customer reviews

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Very good

7.8

based on 6036 reviews

3760 reviews in English

Value for Money
7.7
Location
9.0
Staff Performance
7.5
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.6
Food/Dining
7.5
All reviews (6036)
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James K. Business travelers Malaysia, January 13, 2016
Best Location and good staff

friendly staff, good location and nice rooms ( window)
8.7
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Guy L. Solo travelers Australia, January 12, 2016
Decent rooms, but staf service is slow

Location, pool, size of rooms
6
OK rooms, but very dark and the staff service was slow always. Half the time you would call reception and they don't even answer. Location however excellent
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Aakarsh R. Solo travelers United States of America, January 11, 2016
Eh. Skip if you can.

Location. Location. Location.
5.7
Piss poor service. Make you wait for everything. No food in the room cuz the number is busy. Reception doesn't want to help at all. Housekeeping doesn't want to help. You call and call and they keep ignoring you. Tourist counter doesn't want to help you book a cab. Like, no one wants to help at all and if you aren't forceful, nobody does a thing. Ugh. Waste of money. Wouldn't recommend.
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Leah S. Couples Australia, January 11, 2016
pretty happy

location, pool, staff
8.3
The hotels location is amazing ! couldn't ask for a better spot. all food was great ! and staff looked great and treated us well. we felt safe and happy. we paid for a pool access room. rooms are ok, a tad tired. there is no where to hang anything up to dry, and bathroom walls are all see through. that is the only downfall of this hotel.
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Benjamin H. Groups Australia, January 8, 2016
Rude staff

location.
5
Reception staff were rude and unattentive. Security would not let me into my room after forgetting room key. Tried to scam me for 1000 thb just to get to reception. Won't stay here again
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Alastair A. Couples Australia, January 8, 2016
Great hotel, except for the other tourists

location, facilities and staff
9
It was a great hotel, with good service, helpful staff and good facilities. Even though the hotel is a 'resort', it isn't a place to stay if you want to relax. It is in the middle of a loud and busy district more suited to people wanting to party and drink. The hotel has large 'no smoking' signs at all entrances and in all rooms, so it was disappointing that so many other tourists ignored these signs and smoked on their balconies and around the pool.
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Jason S. Couples Canada, January 6, 2016
Very nice resort hotel across from patong beach

Breakfast buffet, room balcony, location to patong beach
9.7
Really enjoyed my stay, was beyond my expectations. They upgraded my room from a non window to a balcony room overlooking the courtyard and pool. The room size was big and really nice and cold air con. Only complaints was low water pressure and lack of hot water for showering and really really poor in room wifi, takes 5min just to connect and speed is even too slow to check email let alone surf the web. However the breakfast buffet was fantastic with nice selection of both Thai and western and hotel staff provided excellent service. Some days you can sleep in and room cleaning will not bother you and work all day and night so never feel rushed or the need to leave the room. I really like this as most hotels around the world will urge you to leave by noon to clean your room and if you sleep in the chance of getting your room cleaned late in the afternoon is slim. Also really enjoyed the wrap around pool, very spacious and never overly crowded. Would definitely stay here again in the future.
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Tom T. Families with young children Denmark, January 6, 2016
great location but the hotel start to look used

good location close to beach and quiet in the nigth
6
due to new year vas wery busy the hotel housekeeping was strugling to make rooms up for us the pool is wery Cold so we only used the Beach
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Johnny F. Families with older children United States of America, January 5, 2016
great location

location, clean, not crowed
6
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James S. Couples Australia, January 5, 2016
Room is large but has smell of dampness

Close to Patong beach & the shopping and restaurants
5.7
Stay enjoyable but room felt damp & bed linens unfresh
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