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2015
Very good 7.8
Based on 6232 reviews

Recent customer comments

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Very good



based on 6232 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.7
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.7
  • Food/Dining 7.5

Shahin A.
Singapore
May 11, 2016
Nice Hotel with Friendly staffs
The Best staffs are at the Restaurant and Bar !! Lovely Bar !! had great fun there while listening to a Life Band

Shahin A.
Singapore
May 11, 2016
Nice Hotel with Friendly Staffs
It is a Lovely Hotel , located about 20 minutes walk to Bangla Road .. The Staffs are very helpful .. I would surly stay there again !!

franky C.
Indonesia
May 11, 2016
Excellent
Room need some decorative but overall it's a good ambient especially on the pool and lobby side.

Paul M.
Australia
May 10, 2016
Dirty and rude
The staff were very rude. We always had to ask for soap and toilet paper. Bathrooms were very dirty and old, and that was the Deluxe room. I definately won't go back

Paul M.
Australia
May 10, 2016
No hot water for 9 nights
The bathrooms were like they were 50 years old with broken taps and toilet and a shower that leaked everywhere. I asked 4 times to have hot water and nothing got done. Staff were very rude

Paul M.
Australia
May 10, 2016
Terrible service and dirty rooms
Was promised an upgrade when I booked and then refused at the counter. Bathrooms are terrible. I had a broken toilet, shower that kept falling off the wall, mould in the shower, and the cold water would intermittently turn off so I got scolded. Used to be a great hotel but now rundown and the staff were very rude

KEE M.
Malaysia
May 09, 2016
Worth to stay
Very nice and good environmental.

Mohammed F.
Kuwait
May 09, 2016
Great
Good staff and good hotel

adam Z.
United Kingdom
May 09, 2016
Great pool but sadly poorly maintained
This used to be one of the best resorts I had ever stayed at, the pool is amazing with loads of mini spa facilities throughout however all but 1 set are now dysfunctional. While I was there many of the other guests would blast their own local music as loud as possible trying to out do others trying to do the same, spoiling the peace and tranquillity of all other guests, the staff did nothing to deal with this. I even once observed a staff member walk up to someone smoking in a no smoking area and hand them an ashtray. Some guests were in the pool until 1am playing music and shouting loudly, again the staff did nothing. I truly am upset with the way this place has declined, it was once the only resort I would have considered in Patong. Sadly now I doubt I would return.

Emlyn S.
United Kingdom
May 09, 2016
Non smoking Hotel. Didn't know beforehand
This hotel offers balcony rooms, just a shame smoking is not permitted ANYWHERE. Won't stay here again unless they change policy. Ok otherwise.