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2015
Very good 7.8
Based on 6229 reviews

Recent customer comments

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Very good



based on 6229 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.7
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.7
  • Food/Dining 7.5

Susane K.
Australia
November 23, 2013
A great place to stay close to everything
Friendly staff position A great breakfast
Stayed there last year and again this year will stay again it is in a great spot and all the staff were very friendly great pool. Clean rooms

CHRISTOPHER K.
United Kingdom
November 22, 2013
very good hotel
great pool good location and value
we had a very comfortable stay here right in the middle of beach road patong all bars and clubs easily walkable staff vert friendly and nice, will stay again in january buffet style breakfast good choice of food and at an affordable price. the room had a good view of the pool and hotel was in a quiet location and only meters from the beach

Ravshanbek N.
Uzbekistan
November 22, 2013
Nice Hotel With A Beautiful Pool And A Breakfast
Restaurant , View , Pool
It was really nice ! I liked Everything . Will Come Back Here Again

Rhiannon M.
Australia
November 22, 2013
Great location but the hotel itself let us down
Close to the beach, amazing pool, lovely pool bar
Our stay at Baan LaiMai did not start well with our room, specifically the bathroom, dirty when we arrived, as well as our request for a double bed ignored (there were two singles in the room). There were a number of calls, trips to the front desk, and stopping cleaning staff in the hall in order to get these isues fixed - when we requested an upgrade to the 'pool view room' due to this we were informed this would bee an addition 1,000 Baht per night. The staff were not helpful and often chose to ignore us when we approached. The room itself was large enough, though quite dark as the verandah looked out onto a horrible back building that did not receive much light. The pool however, was amazing and well looked after, as well the pool bar. For the price we paid we expected a little more than just the location!

Erickson V.
Philippines
November 21, 2013
relaxing
location, ambiance, wifi

Scott B.
Australia
November 19, 2013
Great location and big rooms
Room size, quiet location, good pool
Nice and big rooms overlooking massive pools. Incl internet and breakfast.

JUN W.
China
November 19, 2013
Value for money
Overall, very nice. Except for the canal odor of the bathroom

Jila M.
Australia
November 18, 2013
Great Location
Location, Price, Food
Great location, internet , food. The only problem was the staff who were not attentive and helpful at all!

Amanda G.
Australia
November 18, 2013
Value for money
large room, massive pool, location
I've stayed in lots of hotels in Phuket but the Baan Lamai is the best value for money. Massive rooms, massive pool, across the road from the beach. you can't get a better hotel for the price.

Maria E.
Philippines
November 17, 2013
Relaxing
Very near the beach
Overall, very nice. Except for the canal odor of the bathroom