arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Very good 7.8
Based on 6155 reviews

Recent customer comments

Filter by traveler type
Very good



based on 6155 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Staff Performance 7.5
  • Value for Money 7.7
  • Food/Dining 7.5

8.7 WEIXI G.
China
August 23, 2013
interesting place in the town centre, nice design
Service, design, atmosphere
Low price high quality. If I will come here again , I will choose here. I highly recommend it to all of you

5.7 Corazon L.
Australia
August 23, 2013
first and second nights are nightmares
swimming pool, restaurant,rooms not bad
first and second day are hell as the first room doors hard to open the bathroom doors, smells bad and very noisy at night. the second room as they transfer us no hot water for 24 hours. I have to call so many times and go to the front desk before they fix the problems. staff dont speak must english and the front desk staff are not friendly. the room that they give us are very poor compare to the others

5.7 paul M.
New Zealand
August 23, 2013
Need to make sure to get a suitable room.
Position to beach, shops and bars.
Pleasant but terrible room at rear of hotel with outlook over slums. With a front beachfront would be a top hotel.

5 cindy P.
Indonesia
August 22, 2013
the location is good
the location , the swimming pool and the area,
the staff is very impolite. but the location of this hotel is good, near from the beach. good for family traveller.

5 cindy P.
Indonesia
August 22, 2013
the location is near from the beach
the location, the swimming pool, and etc
the staff is very impolite. but the location of this hotel is good, near from the beach. good for family traveller.

7 Raghavendran V.
India
August 21, 2013
Good
Location, Cleanliness and convenience
It was a good experience as the hotel was in a very convenient location

9.7 Mark H.
Canada
August 20, 2013
Relaxing
Close to the beach, Excellent restaurant, Very comfortable bed
Our stay was very relaxing. We were able to have some good food and sleep in a very comfortable bed. We had a beach view, and the hotel is just across the street from the beach. There is jet ski rental and parasailing if you want.

8.3 Suhendro L.
Indonesia
August 19, 2013
Best hotel, comfortable and very pleasant
Comfortable, great hotel and pleasant
We feel comfortable for our one week stay in Baan Lamai hotel, near to main attraction, near to beach, near to access public transportation

8.3 Matthew W.
United Kingdom
August 19, 2013
Clean, nice pool area, perfect for a group
Pool, location,
Not spectacularly amazing rooms, but very clean and nice enough. Brekkie was really good and the pool area was really nice.

5.7 Fred L.
Canada
August 19, 2013
Stay was satisfactory.
Hotel is right on the beach. Easy access to tourist attractions by shuttle bus.
The hotel location is great. Patong beach is literally just outside the hotel. The hotel's outdoor pool is also very nice but there is no temperature control so it can get cold at night. Other than the location, I have several issues with this place. Check in and Check out takes far too long. Although they have computers, it seems they are tracking rooms by paper. I stood in line with others waiting for about an hour to check in and check out. It wasn't a long line either. They processed a few of us at the same time. They took our passports, took our information, did some paper work. Meanwhile we just stood there and they would tell us "just a few a minutes" again and again. There is a 3000B deposit and credit card is not accepted. Although the bathroom was very large, and looked like it was supposed to be very fancy, it seemed incomplete. It looks like somebody stopped building it 80% of the way. There was no hot water. The shower barely worked. It sprinkled drops of water. Everything is wet. The pillows are wet, the blankets are wet, etc... Phuket is quite humid so nothing dries and if you leave dry clothes out, they will feel damp. The hotel isn't "sealed". There's a big hole in the bathroom wall with a fan (used as a vent). Moist air and bugs come into the main room through that vent.