arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.8
Based on 6226 reviews

Recent customer comments

Filter by traveler type
Very good

based on 6226 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.7
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.7
  • Food/Dining 7.5

August 30, 2013
wonderful days in this hotel,big room, good servic
good sevice; clean and big room; big swimming pool
very good experience in this hotel; we got a big bed room, it just offered two people's breakfast; we asked about how to pay for our son's breakfast. The chief chef made a joke: this boy is at the age of my son,so, you are my son now,please enjoy the food. That's made us very warm heart。

Dion H.
New Zealand
August 29, 2013
Excellent hotel, crap service
Location, pool and our room
The hotel itself was awesome, large room, with a nice view, big balcony and access to a great pool and restaurant! The staff at the restaurant and the cleaners were excellent. The only disappointment was the guy at the front counter, who's was just down right rude and abrupt when we checked in, and at one point I actually had to tell him to shut up and listen to what I had to say just to explain the situation, and this is just checking in, not a good start............ Ok we thought we can't let one guy ruin the trip, but then a few nights later, we were what can only be described as "cornered" by the security at the lift, as he spoke nothing but Thai at my girlfriend and myself, as it transpired he wanted her ID card, he had assumed that because it was an Asian woman with a European man that she was a working girl........... Gob smacked, only begins to describe my feelings regarding this assumption, as my girlfriend is not even Thai! My girlfriend was extremely hurt over this encounter and I am afraid to say we will not be staying here again due to these encounters with some (not all) unfriendly staff

Rinto W.
August 28, 2013
I like these Hotel all in
Food,room and Swimming pool
i think baan laimai beach resort place is very good the especially from Bangla road, best place after Walking street in pattaya

Katrina T.
August 28, 2013
Nice big clean rooms. Friendly staff.
Pool, cleanliness, breakfast buffet
Definitely recommend the buffet breakfast, fresh fruit everyday. Pool was amazing and clean with poolside deckchairs. The internet was very poor though, we could only access wifi on the groundfloor, not in our rooms. I had to make several changes due to flight changes and the staff was very accommodating, even upgraded us for free. Good location. Live music was a plus. Will come here again if I'm in Phuket!

Daniel P.
August 28, 2013
The worst hotel in the world please stay elsewhere
Honestly I have travelled many times to Phuket & this has to be the worst hotel listed in the entire Phuket Island. Please do not waste you time, money on attempting to book or stay at this hotel. You will be more than disappointed, the staff & treatment I received as well as fellow friends & witnessed 1st hand of other guest was despicable. Stay anywhere else, even a backpackers would be a 5 star compared to this hotel. Disgusted & this has really left a sour taste in my mouth, I will never return to this hotel as long as live.

August 27, 2013
The hotel is valued and good.
The attitude of the staff is quite good. The food is nice and the location is excellent.
I order one room but it sold out. So the hotel update for us free. That's quite nice.

Low H.
August 27, 2013
Nice & enjoy
Food, location & entertainment
That's great hotel! I like it so much! Hope to travel again to Phuket & Baan Laimai Beach Resort will be my first choice!

August 26, 2013
Nice and comfortable
Location, excellent reception cooperation and big swimming pool.
Nice and comfortable. Excellent location for Resturants and shopping.

Luke V.
August 25, 2013
good location, nice pool
large pool, big room, nice beachfront bar
We had a great time and enjoyed the stay in phuket. the check in took way too long and its hard to find the reception in the dark when walking in from the beach road.

August 23, 2013
interesting place in the town centre, nice design
Service, design, atmosphere
Low price high quality. If I will come here again , I will choose here. I highly recommend it to all of you