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Very good 7.8
Based on 6155 reviews

Recent customer comments

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Very good

based on 6155 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.7
  • Food/Dining 7.5

6.7 Carsten H.
April 05, 2013
Centrally located value for mony hotel
The hotel has been renovated. It is very centrally located with very good access to the beach. Great value for money.

10 John L.
April 04, 2013
totally relaxing
courteous staff,good food and good facilities
Excellent in every way.After a 2 week stay I could not find any fault and would certainly stay at this hotel on a return visit to Phuket

9.3 JOSE L.
April 04, 2013
Location, cleanliness, swimming pool
Had a great time and definitely a recommended place to stay

6.3 PAUL T.
April 04, 2013
very good
swimming pool, location & food
The location is ideal but i suggest to the management to get rid of the old stuffs inside the room more in particular in the bathroom, i.e. the old bath tub which is designed to bubble water but then however it was not working. I believe this will give a bad impression to the room in general. Also there were mosquitoes & ants coming out from the bathroom. I think the door of the room and its locking accessories will not trigger good feedback as well, it is ancient already and i don't feel secure with the door lock. I suggest that old rooms of this hotel should be eliminated because these will note help push up the ratings of this hotel. anyway the hotel ambiance as a whole is good.

8.7 Abdullah I.
April 04, 2013
Superb Honey Moon
Location, Value and Swimming Pool
Me and my wife visited Phuket in end March and stayed in Baan Laimai Beach Resort. The resort is centrally located at Patong beach which is a blessing as u don't have to travel for going to the markets and good places . It is an ideal hotel to stay in with all the facilities available like free Wifi, 24 hrs Pool open and the staff is very nice. The breakfast in morning is worth enjoying and feeling of staying just across the road to the beach is very nice. I recommend this hotel for anyone coming for a honeymoon and of course with family. Thank you Baan Laimai... =)

3.3 Josep T.
April 04, 2013
bathroom under reno, small waterflows in shower,
large swimming pool
need to change room because shower almost no water, very loud Air condition in room brand "York". but after moved , Air condition still very loud, also brand "York" and also no water in wash tub and shower...after complaining again, the last one night we got good water flow in shower and washing tub.

8.3 siti Y.
April 03, 2013
Superb Hotel in the Middle of Busy Patong
facilities, location, opposite the beach
This is seriously one of the best hotel in patong. We enjoyed our 5 days stay. The hotel is opposite the beach, 10 minutes walk to bangla rd, thr's a small rd via the hotel side entrance that leads to the main road with a short walking distance to jungceylon and hard rock cafe. Breakfast is simple but sufficient. Nice pools and live band to unwind.

7 Donald L.
April 03, 2013
relaxing - comfortable
location - breakfast buffet - swimming pool
The stay was must enjoyable - only negatif point is that Phuket is 3 times more expansive than the rest of Thailand

3.3 mital D.
April 03, 2013
Worst service in the history of hotel service
Location was good
Absolutely awful. We had a horrible view of pipes and rubbish despite asking for pool view. Despite being 2 of us, they only provided toiletries for 1 person and when we called reception, the woman argued with me about providing more. Service was appalling. We had to call them for towels and no one turned up. They just kept us waiting until we gave up. Same with the toiletries. Don’t bother asking for help. On our last day, we would have missed our flight had we waited for them. We booked a tour through them. Again awful service. They had us waiting in the wrong place for pick up. They told us lobby, when pick up was actually in the restaurant. Bathroom definitely needs renovating. I didn’t even want to touch the taps. The pool sticks. Really bad smell of sewage. All in all, worst hotel I ever stayed at. You can get much better for the money. No way is this 4 stars.

8.3 Andrew H.
April 03, 2013
Amazing pool and breakfast & next to night markets
Pool, breakfast n location
Been to a few hotels in patong and this certainly impressed!! It has recently undergone renovations and has an amazing outdoor area where the resort has a lagoon type pool in the middle. The breakfast was fantastic with excellent range of foods. The room aircon works really well. The bed mattress is hard but still comfortable... The hotel is near the beach and next to the night markets... Would defiantly return again... Great for families, couples and groups :)