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2015
Very good 7.8
Based on 6165 reviews

Recent customer comments

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Very good



based on 6165 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.7
  • Food/Dining 7.5

6.3 Melissa H.
Australia
February 04, 2013
Great location but cold showers
Location, pool
Stayed with teenage children in old part (rear) of hotel. Bathroom requires an upgrade, outlook dismal. Medium cost hotel, paying for location right in town on beach. Showers were cold morning and night (others in hotel had same issue). Pool and pool bar were good. Service of staff also good.

6.3 eder S.
Australia
February 03, 2013
very good hotel with older children
very good breakfast good choice of rooms for every budget
we had a great time at this hotel great entertainment great pool if we had a problem it was fixed with out delay staff were very friendly and always happy.

9 Anne-Mette M.
Denmark
February 03, 2013
Fantastic location great breakfast, pool & service
Pool, Room and service was very good
There was Sun at the pool all Day, and it was clean! I Stayed in the new part of the hotel on 6 th floor in a superior room with city view, very nice and big room. Breakfast was great and no flies around the food! Service was great especially some of the experienced staff in reception was great! Best location in patong beach and if you book new building there is no notice from the streat. I was travelling alone with my 8 years daughter, we had a fantastic 14 days here! I will choose this hotel again! Wifi was excellent and included in room price! Cleaning of rooms could be better, but I just called cleaning and asked them to come back!

7.3 Samaiporn P.
Thailand
February 03, 2013
Good location & lifely
Convinience
Cleaning service is a bit slow Many foreigners not much Thai people. Lots of western food around the area.

9 Ronen A.
United States
February 02, 2013
nice hotel great location
nice pool, great staff (spcially front office manager)
Hotel is really beautiful and located right on the beach ( you still have to cross the street since there are not privet beaches only public close to Bangala RD the main attraction night location, and great value for the money roughly per night.

8.7 Susan M.
Australia
February 02, 2013
hotel great room very nice clean pool
across road from beach band on every night great food
we stayed on 5 th floor room very nice the housemaid was very nice made up our room nice staff very nice at night was nice eat meal and have nice music playing close to everything we walked everywhere pool was very nice the only thing wrong breckfast would be better if hotter most days cooked breakfast cold we will stay ther again

9.3 Manoranjan P.
India
February 01, 2013
Fantastic Hotel
Location , spacious room & Swimming pool
We stayed with two small kids. Room was spacious and was having extrabed. Staff was very good.Location was too good.

8 Jeannine H.
Australia
February 01, 2013
Great location, friendly staff, good food
Location, good quality meals
Enjoyed stay but was disappointed that the hot water was not hot. Had cold water entire time.

8 Jodie E.
Australia
February 01, 2013
Nice Location and Cheap hotel
Pool, location
We stayed here in January after we got a cheap deal with agoda. I would rate it as a three star hotel that has all the basic services needed. You can’t expect to complain when getting such a cheap deal. We had problems with our shower as the water would come out boiling. We asked for it to get fixed and it worked properly until our last night when it went hot again. The pool bar is nice but they have no happy hour! Our room was on the 6th floor with a pool view and was very spacious. The location was awesome as it was close to all the things that you want to see or do in Patong!

8.7 Sharyn S.
Australia
January 31, 2013
Excellent value and location!
Amazing pools and large rooms.
i have been to patong beach 8 times and stayed at other hotels, but value for money this was the best. the location was perfect, being right in the centre of all the 'action'. there is a restuarant in front of the hotel, which is part of it, so it appears partially hidden. this is the same place where the buffet breakfast is served. the breakfast was good as in most buffet's and provided ample choices, though did lack a little of the extra touches that others often have. there were no station at which you could request things such as the way your eggs were cooked etc. the food though was plentiful and fresh. the rooms were beautiful and large. we had a room that faced over the pool, whch had a balcony on which we could sit and watch the pool area. our room number was 7605 and it appeared to be in the middle of the newer section. we also booked the room next door for the kids, but unfortunately could not get ajoining rooms. our shower was a little irregular in temp being hot one day and warm only the next. the opposite side of the pool contained similar rooms, but they did have alittle problem with water leaking, but it was attended too. the pool area was absolutely amazing! there were so many dirrent pool parts and area, although they did connect. there were many deck chairs, and never a shortage. the in pool bar was enjoyable and in an area aside from all the swimming, but one again still connected. the pool had inbuilt seats for spa and foot spas to stand on. we have stayed at the holiday inn before and it certainly is a super classy hotel, but the baan laimai was equal in many ways but half the price. it erhaps was not as polished, but the pool area we felt was better. both hotels have upper class areas, but for the general public this one was fantastic value for money. they are doing lots of work there still so eventually it may be polished enough to increase the price to that of holiday inn, but for us we saved money & hotel was fantastic.