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2015
Very good 7.8
Based on 6295 reviews

Recent customer comments

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Very good



based on 6295 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.7
  • Food/Dining 7.5
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Tanuj T.
India
February 07, 2013
Great location but understaffed
Great location, huge pool, excellent live band at dinner
Excellent stay enjoyed every moment of it. The he pool is huge and you just need to walk across the road and you're on Patong beach. The live band at dinner is excellent. The food is also not expensive The breakfast spread is excellent. The staff is a little rude but yoyvget over it once you're inside

Philip R.
Australia
February 05, 2013
The service & food was terrible. Pool was good.
The swimming pool was the only redeming feature.
The staff here don't know what customer service is! They have no idea and don't care. everything takes a long time, they argue. 3 trips to the counter over a converter that was faulty. I had to speak to 3 different people at reception because they didn't understand the word pool! The breakfast was free and I can see why. I went elsewhere and bought my own. Rooms a big but cheap and poorly maintained and noisy all the time.

Fadly Y.
Singapore
February 05, 2013
Clean and spacious rooms
Infront of the beach
rooms was very spacious and clean. comfy bed. however, my request to change the flickering light was not done despite asking twice. got a free upgrade to deluxe pool view upon check-in for all 3 rooms booked. will return to this hotel.

John L.
Australia
February 04, 2013
Great location but needs a little love
Location
The Hotel is good value for money but needs some love & attention with regards to maintance.

Linda T.
Australia
February 04, 2013
Beautiful resort
Great rooms, staff, pool and location.
We love staying at Baan Laimai Beach Resort. This is our second time staying here. The reception area is new and looks great. The staff are professional and friendly. The pool is a highlight and the rooms are lovely. The pool bar staff are friendly and make good cocktails. The cleaners are lovely and do a wonderful job. It's close to everything and across the road from the beach. Breakfast was pretty good. But I prefer the fresh egg making like last time. We will stay here again when we next visit Phuket.

Melissa H.
Australia
February 04, 2013
Great location but cold showers
Location, pool
Stayed with teenage children in old part (rear) of hotel. Bathroom requires an upgrade, outlook dismal. Medium cost hotel, paying for location right in town on beach. Showers were cold morning and night (others in hotel had same issue). Pool and pool bar were good. Service of staff also good.

Anne-Mette M.
Denmark
February 03, 2013
Fantastic location great breakfast, pool & service
Pool, Room and service was very good
There was Sun at the pool all Day, and it was clean! I Stayed in the new part of the hotel on 6 th floor in a superior room with city view, very nice and big room. Breakfast was great and no flies around the food! Service was great especially some of the experienced staff in reception was great! Best location in patong beach and if you book new building there is no notice from the streat. I was travelling alone with my 8 years daughter, we had a fantastic 14 days here! I will choose this hotel again! Wifi was excellent and included in room price! Cleaning of rooms could be better, but I just called cleaning and asked them to come back!

eder S.
Australia
February 03, 2013
very good hotel with older children
very good breakfast good choice of rooms for every budget
we had a great time at this hotel great entertainment great pool if we had a problem it was fixed with out delay staff were very friendly and always happy.

Samaiporn P.
Thailand
February 03, 2013
Good location & lifely
Convinience
Cleaning service is a bit slow Many foreigners not much Thai people. Lots of western food around the area.

Ronen A.
United States
February 02, 2013
nice hotel great location
nice pool, great staff (spcially front office manager)
Hotel is really beautiful and located right on the beach ( you still have to cross the street since there are not privet beaches only public close to Bangala RD the main attraction night location, and great value for the money roughly per night.