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2015
Very good 7.8
Based on 6163 reviews

Recent customer comments

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Very good



based on 6163 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Staff Performance 7.5
  • Value for Money 7.7
  • Food/Dining 7.5

10 chen C.
China
January 22, 2016
Good hotel
Room Clean, reception, can be fast,

9.7 Glenn L.
United States
January 21, 2016
Good Beach Resort
Location, Pool, Staff
It was a fun filled week in Phuket

9 Riza M.
Philippines
January 21, 2016
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6.3 Mehmood S.
India
January 21, 2016
Nice hotel ,, but bit expensive for the facilities
Location , swimming pool , break fast
Nice ,, But bit expensive for facilities given .

7.3 Lisa M.
United States
January 20, 2016
Cold Showers & So So Service
Location, Lobby, & Restaurant
It was just so so. Based on the beauty of the lobby and pool area your expectations are high, but the room is ok at best and we never were able to have a hot shower since the water was always cold. I had booked a balcony room and they didn't have one so they gave me an "upgrade" to a poolside room but it was noisy as heck being on the second floor over the pool. Not an "upgrade" in my opinion. After lots of travel through Thailand in Bangkok and Koh Lanta in smaller hotels, staying at the beautiful Baan Laimai was a letdown. When we checked out they made me document why I was checking out early (had a 2am flight out) and then they accused me of stealing a laundry bag (really?!) and I had to write "I didn't steal it" on a form in triplicate. I wouldn't stay again.

6 Johnny F.
United States
January 20, 2016
great location
location, clean, not crowed

8.7 James K.
Malaysia
January 18, 2016
Best Location and good staff
friendly staff, good location and nice rooms ( window)

6 FADHEL K.
Bahrain
January 17, 2016
good
location prise good

6 FADHEL K.
Bahrain
January 17, 2016
good
location prise

8.3 Leah S.
Australia
January 13, 2016
pretty happy
location, pool, staff
The hotels location is amazing ! couldn't ask for a better spot. all food was great ! and staff looked great and treated us well. we felt safe and happy. we paid for a pool access room. rooms are ok, a tad tired. there is no where to hang anything up to dry, and bathroom walls are all see through. that is the only downfall of this hotel.