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Very good 7.8
Based on 6167 reviews

Recent customer comments

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Very good

based on 6167 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.7
  • Food/Dining 7.5

8 Nik M.
December 13, 2015
Pleasant stay
Location, clean rooms and nice pool
very pleasent except for the poor wifi in the room. Need to stand next to the door to get wifi

7.7 Juan L.
United States
December 13, 2015
Hotel review
Great location, very clean/ modern, staff is very helpful
My stay was great, horrible wifi!!! The wifi connection is my only complaint. It was difficult to communicate without proper wifi connection.

December 12, 2015
It is not a 4 star Hotel and It is only a 2 star h
the location
The room wooden floor finishes is very poor and making noise when walking in the room. There is insufficient lightings in the room. The Toilet flushes are not working properly and the toilet bowl is also shaking when sit there. Toilet have no lock. No tooth brush provided by the hotel and now a days three star hotel also provide normally. The lift is maintained poorly and there is smell in the carpet. Overall.... it is not a 4 star hotel... from my point of is only a 2 star hotel...

6.3 Ashleigh C.
December 12, 2015
Friends getaway
The pool, restaurant/ pool bar staff & location
Our stay at the Baan laimai could've been better. Almost everyday we had to ask for our room to be made up even if we were out for the entire day & didn't come back until 5. We also had to ask for new towels at least 4-5 days of our 11 day stay. We were upgraded to a pool view room which was lovely but the aircon didn't work well, shower leaked, fridge leaked & the do not disturb/ please make up my room switch wasn't working well. The wifi is also ridiculously slow & super frustrating. Luckily we didn't spend much time in our room but preferred to spend it by the pool. The pool is great & large, however could do with some maintenance as there are lots of missing tiles. The pool bar staff, especially Dach, are an asset to the hotel & are so much fun! The hotel is in a great location across from the beach & a short walking distance to Bangla Rd & Jungceylon Shopping Mall. Overall, I likely wouldn't stay here again but would try somewhere else a little bit further along the street to compare hotels as this was my first visit to Patong! (:

8 LOI K.
Brunei Darussalam
December 11, 2015
value for money
best location.big room and near to the beach
my stay was a room with balcony was upgrade to a poolview for free.thank you.the hotel was not far from a shopping mall.the hotel is located to a busy street.breakfast just ok only.overall stay satisfatory.

7 Jonathan B.
December 09, 2015
Baan Laimai Beach Resort
location location location
Great location, close to Bangla st the beach, shops and good restaurants.. Don't use the travel people in the hotel other than booking a taxi to the airport, they stuff you around otherwise

9.7 Rosanna C.
December 09, 2015
wonderful stay
location, food, cleanliness
Very wonderful hotel. Comfortable and nice location.

10 Huzaifa B.
December 08, 2015
Good Hotel
Near to beach

6 Rahul K.
December 08, 2015
Disappointing last few nights in Thailand
Location, chips and lobby lay out
We had high hopes for Baan Laimai as it was highly recommended on Agoda, however we were disappointed with the poor service and quality of the room. There was a smell of cigarette smoke coming out of the vents in our room (supposedly a cigarette free hotel), loud music until 1am each night could be heard from our room, housekeeping staff did not replace towels and toilet paper on several occasions and when called to replace them they took over half an hour to deliver while we were just waiting in the room to shower after a long and tiring day. The bathroom was very old looking with dirty tiles and a rusted tap. The mattress was quite hard. Although we were given a "free upgrade" upon arrival our room had a view of a disgusting looking derelict building and nothing else. Would hate to think what our actual room would look like. We also got a couple of cocktails at the pool bar and they weren't very nice and we were bitten by some sort of insect in the pool. So the highlights were very few and the disappointments certainly out weighed the good. Would not stay here next time I'm in Patong.

United Kingdom
December 08, 2015
Location, size of room and helpful Reception staff.
It was a good experience, and would recommend this hotel and stay again. However, i feel it is more suited to a three star hotel, due to comparison with other Hotels. Slightly dated bathroom and fitments plus the breakfast whilst being adequate lacked lots of normal options like Tomatoes and Baked beans which most Thai Hotels catering for foreigners provide, but overall good value for money and would stay there again. No complaints about our stay, location and services generally.