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Daniel S.
Groups
Australia,
August 25, 2013
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The worst hotel in the world please stay elsewhere
NOTHING ABSOLUTELY NOTHING STAY AWAY....
3.3
Honestly I have travelled many times to Phuket & this has to be the worst hotel listed in the entire Phuket Island.
Please do not waste you time, money on attempting to book or stay at this hotel.
You will be more than disappointed, the staff & treatment I received as well as fellow friends & witnessed 1st hand of other guest was despicable.
Stay anywhere else, even a backpackers would be a 5 star compared to this hotel.
Disgusted & this has really left a sour taste in my mouth, I will never return to this hotel as long as live.
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Virginia M.
Couples
Australia,
August 24, 2013
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Shambles. Their systems make Fawlty Towers look efficient.
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Dion H.
Couples
New Zealand,
August 23, 2013
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Excellent hotel, crap service
Location, pool and our room
8
The hotel itself was awesome, large room, with a nice view, big balcony and access to a great pool and restaurant!
The staff at the restaurant and the cleaners were excellent.
The only disappointment was the guy at the front counter, who's was just down right rude and abrupt when we checked in, and at one point I actually had to tell him to shut up and listen to what I had to say just to explain the situation, and this is just checking in, not a good start............ Ok we thought we can't let one guy ruin the trip, but then a few nights later, we were what can only be described as "cornered" by the security at the lift, as he spoke nothing but Thai at my girlfriend and myself, as it transpired he wanted her ID card, he had assumed that because it was an Asian woman with a European man that she was a working girl........... Gob smacked, only begins to describe my feelings regarding this assumption, as my girlfriend is not even Thai!
My girlfriend was extremely hurt over this encounter and I am afraid to say we will not be staying here again due to these encounters with some (not all) unfriendly staff
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Puteri N.
Couples
Malaysia,
August 23, 2013
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Pretty cool
location, clean room and satisfying wifi
7.7
Everything is all good; the room, house keeping service, breakfast buffet. Pros are, the location, easy to walk to the beach and Patong area and many restaurants to choose nearby. Cons, the staff mostly don't speak English well (but that's normal in Thailand), and the check-in and check-out took quite long. We had to wait for nearly half an hour to be checked-in. I have also requested and paid in advance for an airport pick up but no one from the hotel came, still quite fortunate that they rescheduled for an airport transfer upon us checking out. Overall, the hotel is just nice. But if you like to be treated like Kings and Queens, better splurge more on hotels with finer hospitality.
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Xiayu L.
Solo travelers
China,
August 22, 2013
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The hotel is valued and good.
The attitude of the staff is quite good. The food is nice and the location is excellent.
9
I order one room but it sold out. So the hotel update for us free. That's quite nice.
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Silvano M.
Groups
Australia,
August 21, 2013
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the stay was very comfortable, grteat location, next to beach, markets, resturants
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Redha D.
Families with older children
Bahrain,
August 21, 2013
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Nice and comfortable
Location, excellent reception cooperation and big swimming pool.
8.7
Nice and comfortable. Excellent location for Resturants and shopping.
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Paul M.
Business travelers
New Zealand,
August 20, 2013
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Need to make sure to get a suitable room.
Position to beach, shops and bars.
5.7
Pleasant but terrible room at rear of hotel with outlook over slums. With a front beachfront would be a top hotel.
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Norman M.
Solo travelers
Germany,
August 20, 2013
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Location and modern
The pool and the rooms are clean and very close to the beach
7
It is a relatively busy hotel pool area hosts many family's with splashing around kids but pool bar is ok .
Reception is slow all is modern and clean and worth the money.
Beach just across the street
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Raghavendran V.
Groups
India,
August 18, 2013
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Good
Location, Cleanliness and convenience
7
It was a good experience as the hotel was in a very convenient location
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