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2015
Very good 7.8
Based on 6295 reviews

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Very good



based on 6295 reviews
  • Cleanliness 7.7
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for money 7.7
  • Food/Dining 7.5

Arman R.
Singapore
January 30, 2016
Wonderful
Location & cleanliness

karma B.
India
January 29, 2016
awesome
This hotel is by far the best hotel all in all @ phuket

gina F.
Australia
January 29, 2016
Good location but not much else
Location
We didn't enjoy the hotel at all, only positive was the location. Pool water was freezing, lucky we where across the road from the beach which we used instead. Pool towel needs are old and apart from the pool water being too cold the set up of the pool surrounding the deck chairs instead of the usual deck chairs surrounding a pool in the centre just does t appeal. Only any good if you have a pool access room, which I glad I never paid the additional money for because of the cold temperature of the water! Breakfast was boring, same 4 fruits available every single day, pineapple, pawpaw, watermelon or bananas, awful cereal, 2 varieties and only one poor guy cooking omelette so there was a queue every morning. Although the staff where obliging it was difficult to find them if you needed them! We had a Seabee or ocean view room but really it was just a room on the 6th floor overlooking the decking/pool area!

John A.
Australia
January 25, 2016
Location !
Across the street from the beach and in the center of everything, and other than breakfast the food service was great. The breakfast offering was good however the kitchen was unable to keep up with demand and much of the time the trays were empty. We had a confirmed booking for an ocean view room made 6 months in advance but they didn't have one! They gave us an "upgrade" to a pool-access room but it was very noisy and continual smoke from the many pool-side smokers close-by meant we were unable to use the outdoor area or have the room doors open. Definitely not an "upgrade" and have learnt not to eagerly sign the 'agreement' to upgrade at reception prior to taking a look. The check-in experience was poor - we were taken to a room already occupied with a couple on their bed (luckily) having a snooze. The room was great; large, clean, and with good fittings and furniture. The in-room wifi was very poor - but it worked fine in public areas Check-out was very slow - waiting for a staff member to confirm the condition that we left the room in, and it's inventory (unusual). There was signage championing a smoke-free policy that was misleading as smoking in public areas was tolerated - either remove the signage or enforce a smoking free hotel - one or the other.

JIYOUN W.
South Korea
January 24, 2016
Good location and lovely condition
Location, clean, breakfast
This place has great atmosphere. Good service, location, and nice pool. We're really enjoyed in here.

Marianne O.
Philippines
January 23, 2016
good location and nice hotel
location food staff
it was great!!will go back again!

byron T.
United States
January 22, 2016
A pleasant stay
wifi, location, swimming pool
Great hotel location! Being that its across the street from the beach and in the center of everything. Only complaint was the check-in/out experience that was poorly understaffed and time consuming. The breakfast was good, but breakfast area could larger as food stations were a bit crowded in narrow passage ways and close to tables & chairs. Overall, a good stay and staff was helpful

chen C.
China
January 22, 2016
Good hotel
Room Clean, reception, can be fast,

Glenn L.
United States
January 21, 2016
Good Beach Resort
Location, Pool, Staff
It was a fun filled week in Phuket

Riza M.
Philippines
January 21, 2016
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