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Very good 7.8
Based on 6291 reviews

Recent customer comments

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Very good

based on 6291 reviews
  • Cleanliness 7.7
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for money 7.7
  • Food/Dining 7.5
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Xiaoxiao Y. from China
Stayed 5 nights in September 2015
The reception girls are horrible
The waiters in the restaurant and the security guys are super nice.
Everything is super good except the reception girls are horrible, bad attitude. My sheet is dirt by a little ink, they charge me 1500 with bad attitudes.
Reviewed October 06, 2015

Jihwan L. from South Korea
Stayed 9 nights in September 2015
One of the best resorts in Patong
Location is great. Swimming pool was amazing. The room was quite, big, comfortable.
It was great great value for the money. When you walk in to the resort, you get blown away by the amazing swiming area which is very spacious and beautiful. It is situated right in front of Patong beach, so you can dirt off yourself at the showers provided in swimming pool at the resort. Also it is close to Bangla road (10mins walk), Jungcyelon(10mins walk), famouse restaurants, and good massage places. But there are way too many mosquitos at the swiming pool. I got loads of mosquito bites at the resort which I hated so much. I think the resort attracted not only many customers, but also mosquitos. Another inconvenient thing is the housekeeping service. Whenever I was at home, they knocked on the door to clean the room. But whenever I was out after hanging the sign for making up the room on the door, they didn't clean the room. That's was so odd. FYI, I was mostly out from 11ish am and back to the room at 4 or 5pm before go out at night.
Reviewed October 03, 2015

Robert B. from United States
Stayed 2 nights in September 2015
Supet nice
Location, staff, amenities
Really had great time here. The architecture of hotel is very impressive. The staff are great... cannot think of anything bad about this hotel...
Reviewed October 03, 2015

Amina K. from Bangladesh
Families with young children
Stayed 2 nights in September 2015
It was good experience
God location , nice pool and belcony
Reviewed October 03, 2015

JEFFREY B. from United States
Solo travelers
Stayed 10 nights in September 2015
Great Location,Great Staff. Property has issues.
Staff is excellent ,Location is excellent, Beds and pillows are the best I've ever seen in a hotel.
The hotel is nice, However the property seems to get a little more shabby every time I stay there. Flooring in all areas is falling apart and the whole property needs a paint job. Balcony windows and doors are completely shot and need to be replaced. Their bathroom towels are not much more then rags.Pricing in front bar is complementary out of line. Elevators seem to take turns being "Out of service". Their "girl" policy is a total scam. 1000 baht hotel fine per night if you aren't paying attention.(Sleaze ball way to make money).Hotel staff is very good except for security, One or two seem to have mental problems and front desk clerk (male) called me a liar upon check in because I would not give my girlfriends name before she could check in. Talked to hotel manager about this and the clerk seemed to disappear for about a week.
Reviewed October 02, 2015

Tracy U. from Australia
Stayed one night in September 2015
Second stay
Great location friendly service reasonably priced
This was our second stay and I was just as impressed as the first.
Reviewed October 01, 2015

Jiong S. from Singapore
Stayed 4 nights in September 2015
Good customer service, location and security.
Location , customer service and hotel room
My stay was alright. Except for the fact the band at the bar plays music at the late night to close midnight which prevents me in getting my sleep. Also, there's a lot of mosquitoes in the my hotel room which I detest the most. The toilet is spacious and the room is nice. The location of the resort is good as it is in the heart of patong. My advice for people who wants to book a stay at this resort is to get room with balcony which is far away from the bar so you won't have encounter troubles like I did. Cheers!
Reviewed September 30, 2015

Clare H. from Australia
Stayed 6 nights in September 2015
Best wet holiday
Cleanliness and staff were always on point
Reviewed September 29, 2015

Dipu S. from United Arab Emirates
Solo travelers
Stayed 3 nights in September 2015
Leaking Air Conditioning & Reception
location, pool and live music
Go for the location, but you will be compromising on quality of room. I was in delux room but the room size was smaller with no balcony even though it was included in the price. After lot of discussion with staff they agreed to give applicable room. Then there was air conditioning leaking water. After complaint and multiple follow ups no one came to fix the a/c. It seems hotel staff is more interested in extorting money from guests than anything else. I booked airport drop for my 6am flight even that was 20% overpriced. Overall there are much better hotels and in the vicinity that I have stayed before and thos was my first and last visit to BL.
Reviewed September 29, 2015

YICONG Y. from China
Solo travelers
Stayed 3 nights in September 2015
very good, but WIFI is very low, so bad
Near the beach, room is so big
Nice view, Food adapt the western people
Reviewed September 29, 2015