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2015
Very good 7.8
Based on 6219 reviews

Recent customer comments

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Very good



based on 6219 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.7
  • Food/Dining 7.5

SUNG P.
South Korea
August 06, 2015
Never visit again
location is upside of this resort.
I stayed deluxe room and I couldnt turn off air conditional althouth my baby felt cold as floor is covered with dew if I turn off air conditonal. Extremely humid. During my stay I experienced total black out . I understood as all Patong area lost electricity at that time. However electricity was recovered for entire resort very soon but my room. After 10 minute, I called reception and requested to do something and fix my room. They said yes and they will. Long time I waited and nothing happend. I accompanied 20 month baby. Baby endured long time darkness and bagan to cry and screaming. I called reception again and complained why nobody is coming. Can you emagine their reaction? Receptionist did shout "okay okay yes yes yes I will send electrician !!!!!" I have stayed more than 50 hotels and resorts around world thus far, but this kind of treatment is first time. Finally electrician did swing by my room and reinstated after more than 30 minutes.

abdullah A.
Kuwait
August 06, 2015
Good Staff and Service
Swimming Pool, Lobby, Rooms and Location
We like this hotel very much. Good Service and Staff in Reception is Good especially Filipino staff's. Good english skills. can give your needs.

Caspar F.
Switzerland
August 03, 2015
Nice Hotel
huge room, large pool, location
The hotel is overall quite nice. The room was huge and quite modern.

david M.
Australia
August 03, 2015
Big hotel,great pool,on the beach road
Good size room,very comfortable
Baan laimai is a big hotel in a handy spot. Pool area is great. There were very long waits for a lift so inflow happen to be on a high floor you have to wait a while to go up or down. Two lifts in the main area would be better.

HOCK T.
Singapore
August 02, 2015
Neutral
Location, Cleanliness, Comfort
The location was good, a few minutes walk to Patong Beach. Room is clean. The only bad point is that the room I'm staying in the Air Con is making a lot of noise! When the housekeeping came to check they couldn't fix the problem. They wasn't able to change my room as they are fully booked. The staff mentioned will follow up with me on the next day on switching the room but it never happen. Overall, the location is good. Other than that nothing fantastic.

Adel A.
Bahrain
July 31, 2015
Good location
Location,swimming pool and the stuff
I have Good time with my family

HENG C.
Malaysia
July 25, 2015
So far so good. Suit for couple
Beside the beach, good environment & Comfortable.
Beside the beach, good environment & Comfortable.

John L.
Australia
July 25, 2015
EXCELLENT
STAFF, FACILITIES , LOCATION
EXCELLENT IN EVERY WAY WITH NO NEGATIVES THAT COME TO MIND

hock L.
Malaysia
July 25, 2015
I found web in my room. Lighting have to upgrade.
Location
Not very happy as the checking time have to pay 500b even 5 minute exceed.

Roberto V.
Philippines
July 24, 2015
Beach front good location
Cleanliness large room beach front plenty of Restuarant
Good