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2015
Very good 7.8
Based on 6169 reviews

Recent customer comments

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Very good



based on 6169 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.7
  • Food/Dining 7.5

9.3 TALAL A.
Kuwait
May 19, 2015
Wonderful stay
location, clean , luxury
it was amazing a very wonderful stay

10 Rajesh D.
India
May 18, 2015
Pleasant Phuket
Clean, Comfortable and Accessible

2 michael P.
United States
May 16, 2015
Will not stay again
Baan Laimai Beach Resort
I did not overall enjoy my stay at this hotel. The front desk manager had absolutely no customer service skills.

2 michael P.
United States
May 16, 2015
Rude front desk manager
Not good. The front desk manager was extremely rude.

2 michael P.
United States
May 16, 2015
Horrible manager
The manager at front desk was the worst at customer service that I have ever seen!

8.3 Vansana S.
Laos
May 15, 2015
Relaxing and lovely common comfortable space
Comfortable, luxury and best location
Helpful Staff, the hotel has a beautiful swimming pool and lovely common space that make guests feel relax and comfortable, the room is well decorated

9.7 Marisa H.
South Africa
May 15, 2015
Best value for money stay in Phuket.
Swimming pool. Friendly staff. Location
Fantastic!

7.7 yuda S.
Indonesia
May 14, 2015
nice hotel
good location

8.3 Nurul M.
Malaysia
May 13, 2015
comfy
cozy

5.7 Claire C.
Australia
May 12, 2015
beautiful lobby and pool area but sub standard roo
The pool area is gorgeous. It's well maintained and the pool bar staff were great as we ordered the buckets as they were the best value.
My friend and I stayed 3 nights at this hotel. The location is pretty much as close to the beach as you can get and we were very impressed by the lobby and pool area. However that changed once we got to our room. It appeared we were put in the older wing of the hotel. It was a decent size though there was rather pungent smell of old water and the walls had condensation stains on them. First night the A/C created a pool of water right by my bed, this was corrected once we informed reception. The smell was not though. Even though the hotel ia about a 10 minute walk away from Bangla road, be prepared for the noise which persists till the early hours. We feel that baded on the room quality this hotel at best is a mediocre 3 star hotel. The pool is what gives it the current 4 star rating. Given the choice, we would not stay here again.