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Very good 7.8
Based on 6295 reviews

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Very good

based on 6295 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.7
  • Food/Dining 7.5
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Matthew B. from United States
Stayed 7 nights in March 2015
Best location. Value for money.
Location, staff and atmosphere.
Location wise, I would say it is one of the best. The hotel is beachfront that you will only have to cross the street to enjoy the beach. McDonald's, Burger King, KFC, Starbucks and Watsons are just few steps away. Lots of convenience stores which are open 24 hours such as 7-11 and Family Mart are within the reach. It is just about 10 minutes walk to go to the Jungceylon Mall. The swimming pool is so nice and big compared to other hotels in Patong area. You can still even enjoy using the swimming pool after you have already checked out the hotel while waiting for your transfer back to the airport. They will even allow you to borrow the towel and use the shower room. The staff are all very accommodating from the hotel lobby/concierge to housekeeping. However, I suggest you pay a little more and get a room with the window, unless you like listening to loud music every night as the band is placed just below the rooms with no window. The rooms without the window does not have an elevator but rather you will have to use the stairs all the time which would be inconvenient if you have big luggage with you.
Reviewed March 28, 2015

John H. from United States
Families with young children
Stayed 9 nights in March 2015
Excellent stay for a family
Location is right across from beach, breakfast good for small children, walking distance from shopping mall. No need to waste money on Taxi
Reviewed March 28, 2015

Geeta S. from Canada
Families with older children
Stayed 7 nights in March 2015
Great stay
Room size balcony and the view,breakfast with beach view,the pool the cozy decor the reading and sitting area..
Checking in was very poor had to wait too long for check in after a long flight.They keep saying the room is not ready seems like they need more house keeping staff.It should be priority for check in Staff to understand and speak english very frustrating and we were not the only one.After that hurdle the rest of our stay was awesome check out was easy and simple the hotel is in perfect location..
Reviewed March 28, 2015

Amy Y. from New Zealand
Stayed 5 nights in March 2015
Reviewed March 27, 2015

Al H. from United States
Stayed 15 nights in March 2015
Great Pool, Nice Breakfast but over priced
Pool, location, breakfast
Great pool design, Good location. Resort no where near full but short on pool chair cushions. As a frequent travel to Asia we are quite use to the "Sevice Standards" but this hotel has no service. Wifi in our room was poor and the refrigerator didn't work, it took 2 days and 5 phone calls before they exchanged the frig. The General Manager is inaccessible, the staffs English level and ability to resolve the most simple issue is non existent. The hotel is very clean but the investment on Repair and fixtures is lacking.
Reviewed March 27, 2015

gopal D. from India
Solo travelers
Stayed 3 nights in March 2015
everything is good .I am happy. thank you
best location ..staff behaviour is good ..clean..I want second times in stay this hotel.
Reviewed March 25, 2015

gary R. from Australia
Stayed 6 nights in March 2015
Great resort in perfect location .
Location, food & pool
Reviewed March 25, 2015

Heidi M. from Canada
Stayed 3 nights in March 2015
Great time! Been twice and will return again!
Great location. Comfortable bed. Friendly staff.
Fantastic. Highly recommend.
Reviewed March 25, 2015

Abdulaziz A. from Kuwait
Solo travelers
Stayed 5 nights in March 2015
verry good service & location
location, clean, service
the hotel location verry easy everythings you needs available around the hotel just little steps
Reviewed March 24, 2015

Jansen U. from Indonesia
Stayed one night in March 2015
Best Hotel in Town
Very Good Swimming Pool, Awesome Location, and Very Nice Room for its value
the hotel was very good, the location are very near in front of Patong Beach. I would rather stay in this hotel compare to the other hotel at Phuket Patong
Reviewed March 23, 2015