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Very good 7.8
Based on 6293 reviews

Recent customer comments

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Very good

based on 6293 reviews
  • Cleanliness 7.7
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for money 7.7
  • Food/Dining 7.5
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Wayne S. from Australia
Stayed 7 nights in February 2015
Couples Holiday away
Location across from beach. Vicinity to shopping and nightlife. Room presentation, pool and amenities and restaurant and nightly entertainment.
Absolutely great time, Great location, rooms, staff, breakfast and pool area. Will be staying here again next time.
Reviewed February 24, 2015

Chris H. from Australia
Families with young children
Stayed 12 nights in February 2015
Family Holiday in Patong
The position of this hotel is fantastic, the swimming pool is great for family and staff in restaurant are very friendly
The stay at resort was a disaster from booking in!!! The front desk reception staff are a absolute disgrace!! They have no idea about customer service and it is like they have been employed to totally exploit your booking and rip you off blind for money! The staff put you into different rooms that are cheaper to sell off your room higher!! They do not help you in any way what so ever, which is a real shame as this hotel could be great. The gym is good but the view is what is great, they really need to purchase some equipment. The standard of the food varies greatly every time you eat in restaurant. But the staff serving there are only to willing to help.
Reviewed February 22, 2015

Nigel J. from Australia
Solo travelers
Stayed 9 nights in November 2012
Good location opposite beach. Great pool and poolbar. Great street bar.
Great. Good set up.
Reviewed February 22, 2015

Linda N. from United Kingdom
Families with young children
Stayed one night in February 2015
Clean. Friendly. Comfortable
Nice staff in restaurant Clean and good upkeep of hotel. Good location
Good see my previous review Area review However PATONG it's self is no longer a good or nice place to stay new government has placed too many rules on beach. No nice beach chairs allowed, No Smoking. No Eating on BEACH it is mainly occupied by Jet Ski,s & Paragliding & younger people. Gone are families with children & older customers & definitely No disabled customers who need Beach Chair to be able to enjoy the beach & swim in the Sea Patong is no longer welcoming. Gone are the happy Thai people who were so friendly before. You can tell that they are unhappy with the situation here now Phuket has become far too Expensive now. It's time for a change. Their are other lovely places on Krabi which is beautiful and cheap We will NOT return to Phuket any more after 10 years of long stay vacation it's not worth it Will try Vietnam or Cambodia in future where it is cheaper, beautiful, & friendly Or go to Krabi We are in Thailand for 3 months every year. So Bye Bye Phuket Patong
Reviewed February 22, 2015

Linda N. from United Kingdom
Families with young children
Stayed one night in February 2015
Friendly. Good location. Clean
Big comfortable connecting rooms. Very helpful & friendly staff
On arrival where put in wrong rooms desk staff not helpful with my request we had 2 rooms but needed connecting rooms as I am disable in a wheelchair & my son & wife have 2 small children. The 3rd manager was extremely helpful and on the 3rd day he moved other guests to be able to give us correct rooms. He was so helpful & friendly Apart from this misunderstanding everything else was great. All staff very nice friendly & smiley good breakfast. Great pool and so clean. Close to restaurants & family mart. All in all a lovely return visit hotel. It was our 4th time here.
Reviewed February 22, 2015

Pandit V. from Australia
Solo travelers
Stayed 3 nights in February 2015
Location, Staff, Room
Amazing! 10 minute walk to Bangla Road
Reviewed February 19, 2015

APRIL E. from South Africa
Stayed 6 nights in January 2015
lovely hotel best location
pool, location, fun
Lovely, met amazing people, had a blast, was situated in the best area, could get almost anywhere just by walking! Everything you needed was at the hotel. Staff were friendly and always busy. Just a wonderful place, would recommend to anyone.
Reviewed February 19, 2015

OLIVER T. from Singapore
Stayed 3 nights in October 2014
Good locartion for sea sports activites
Location, location, location
Very good and close to everything. The best in the Patong stretch.
Reviewed February 18, 2015

Jared G. from Australia
Stayed 3 nights in February 2015
Simply an awesome resort
Location. Staff. Amenities
Baan Laimai is right next to patong beach, close to shopping, food and bangla road. Along with their superb pool set up, the resort has a gym now, and seem to be continually expanding. The staff are friendly and the aircon works really well. This place is great. For families, and young people.
Reviewed February 17, 2015

motlaq A. from Kuwait
Stayed 2 nights in June 2013
Very good hotel
I like the hotel
Very good hotel
Reviewed February 16, 2015