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2015
Very good 7.8
Based on 6169 reviews

Recent customer comments

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Very good



based on 6169 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.7
  • Food/Dining 7.5

4.7 Rosheel V.
South Africa
December 13, 2014
Not the greatest
Location and swimming pool
Throughout our 4 night stay, we experienced quite a number of maintenance issues (toilet door wouldn't close, TV remote didn't work, lights were tripping and shower was hot and cold). Credit to the maintenance team who were quick to resolve some of the issues whilst others forced the hotel to upgrade our room (and only because we asked). All our rooms had bed bugs which made our sleep near impossible. The location and swimming pool is great. The hotel is ideal for those who want and seed bed time sleep in and a shower however even then, you may feel uncomfortable. The front desk staff are not welcoming at all and have lots of attitude (but with the area out of people who have complained, I can see why). Not the greatest hotel and at most I would rate it a 3 star hotel.

8.3 Rudianto T.
Indonesia
December 12, 2014
Unforgettable honeymoon moment
1. The pool is amazing, 2. Location is very strategic, across Patong beach, 3. Breakfast menu suits my tounge
I was ordering for deluxe room and being upgraded into deluxe room with pool view. The pool view is amazing, absolutely the main attraction of this hotel. I also get a higher level room so there's no noise problem at night. Location is just perfect to walk to Bangla Road, to the mall Jungceylon, and the night market Banzaan. Hotel price is quite high but with with promo price is quite interesting value for money. Unfortunately, staff is a little bit lacking, receptionist were not too friendly and housekeeping forgot to give complementary mineral water twice.

8.7 Jamie T.
Singapore
December 12, 2014
big room, nice pool, great staff
big room, nice pool, great staff
had an enjoyable stay. baby loves the pool. staff are great and plesant. venue for breakfast is great overseeing the beautiful sea. it might tAke a little walk to jung ceylon.

9.3 christian R.
Philippines
December 11, 2014
Beautiful hotel
Nice room,location and very nice staff
Very nice

6 Feroze R.
Malaysia
December 11, 2014
Good location, nearby main attractions
Centrally Located to all attractions, decent rooms, OK prices.
It was overall just ok.

5.7 Harvey S.
Singapore
December 09, 2014
Rooms view did not match booking
Location, big spacious rooms and good swimming pool
My stay was below expectation, the sea view rooms were blocked by palm trees, there was no sea view as per booking. The second room allocated to us was only available @3.30pm. The booking stated room availability @2pm. The counter is under manned and some of the staff are not polite and unwilling to do a little extra for hotel guest. The rooms were not cleaned on a daily basis, guests were asked to call house keeping to clean the rooms, even when we called, the rooms were not cleaned up. I will not be recommending anyone to stay at this hotel again.

10 Nathan M.
Australia
December 09, 2014
Fantastic hotel
Rooms, pool, staff.
Was a fantastic stay. Will book here again!

8 Dawood A.
Saudi Arabia
December 08, 2014
Great location
Location,room and swimming pool
It's my 3rd time in Baan laimai .. I like it

9.7 Troy K.
Australia
December 08, 2014
Great value For Money
Location, Pool, Breakfast
great spacious rooms and a great pool. across the road from beach. Checking in process can be slow. only annoyance

10 Michael H.
New Zealand
December 08, 2014
Amazing Hotel
Staff, Food, Pool
Amazing