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2015
Very good 7.8
Based on 6165 reviews

Recent customer comments

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Very good



based on 6165 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.7
  • Food/Dining 7.5

9.7 Voldi S.
Indonesia
December 03, 2014
Good hotel in great location, very convenient...
Large swimming pool, great location, large room
Overall, we were very satisfied with our stay in Baan Laimai. The location is very good, easy to get food, where soft sandy beach is only across the street. There are 3 money changer near hotel, easy to get tuktuk taxi, and within walking distance to what we need. Near convenience shop, we definitely need this since the shops there are not open until around 10.30am. Pool bar serves nice drink with fair pricing. Breakfast was more than enough, and was quite tasty even compared to other hotels with bigger names. My tips: Don't book the pool deluxe room since the room are smaller and could be quite noisy. Ask for the room at the back of the hotel, as high floor as possible, where rooms are bigger and less noisy. Restaurant was a favorite place for dinner, the food are fairly priced and a live band entertains from 7.30pm onwards.

7 Lian L.
Malaysia
December 03, 2014
amazing trip
food, location and view
Location, view and food are the best in this hotel. But, for the staff performance, it was disappointed.

6 Jeremy C.
United States
December 02, 2014
Good hotel but TERRIBLE STAFF...as usual.
Location, value, covered free parking for motorbike
If you want to stay in busy Patong, Baan Laimai can't be beat for the location. I've stayed here several times ONLY because of the value for money, location, and they provide free covered parking for your motorbike in the underground covered garage! However, as always, the front office RECEPTION STAFF are THE WORST I have ever seen in Phuket. I've stayed here several times and you just need to accept it and put up with it - but it makes a poor impression for first-time travelers. The front office checkin staff never greet you or smile. They treat you as an inconvenience. They don't address you when you approach - hence you need to make the effort to get yourself to the front of the queue and get their attention because they couldn't be bothered. Eventually, yes they will get the job done but don't expect any form of hospitable service. I've experienced this each and every time I have stayed here. Because it's not a deal-breaker for me I still come back - unfortunately. Finally, housekeeping is just as bad. The rooms will not get attended to until past 3 p.m. each day. Even if you tell housekeeping in person to please makeup your room it doesn't get done. Housekeeping is incredibly slow and they are stingy with towels. I'm just sharing with you this advice so you can expect it when you stay here. It's a decent hotel to stay in but don't expect great service and you'll be fine.

8.3 Cheong C.
Malaysia
December 01, 2014
Perfect destination.
Good location and friendly staff with warmest stay with my wife during our 20th wedding anniversary.
During our stay we having a good times at beach and shopping Centre not forgotten all those delicious seafood.

5.3 Stephen F.
New Zealand
December 01, 2014
Very bad managment
Got ripped off

8.7 Chuong N.
Vietnam
December 01, 2014
So good
So nice

9.7 wayne C.
Australia
December 01, 2014
Wayne
Staff food room
Very good

9 Zidy Z.
China
November 30, 2014
Check out taking quit long time
able to check in early, free drinking water supply at the lobby, very near the beach

8.3 Shawn M.
Canada
November 30, 2014
Great location
Location, food and pool
My wife and I stayed at the Baan Laimai Beach Resort for 8 nights in November 2014 on our honeymoon. The location was unreal as it is right across from the beach. The breakfast buffet was plentiful and provided something for everyone. The pool is large and spacious. We stayed at the Baan Laimai on two seperate occasions on our trip. The first time we stayed there our room was a little dirty (lots of ants in the bathroom, bedsheet was yellow), however the 2nd time we stayed there our room was clean. On a couple of occasions we called housekeeping and they were extremely slow to respond to our requests (more toilet paper, fix a fridge that wasn't working). Other than these minor inconveniences we had a great stay at the Baan Laimai Beach Resort and we would stay there again.

9 Ian T.
Australia
November 30, 2014
excellant
the pool the location and the morning breakfast
great stay and would go back again its clean and staff are friendly and always try and help