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Excellent 8.6
Based on 214 reviews

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based on 214 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.8
  • Location 8.4
  • Room Comfort/Standard 8.9
  • Service 8.9
  • Value for Money 8.1
  • Food/Dining 8.2

Robert H. from Netherlands
Stayed one night in May 2016
Amazing stay
Simply stunning location, such an atmospheric place, and great facilities
Reviewed May 23, 2016

Nur A. from Singapore
Stayed 2 nights in May 2016
Perfect for honeymoon
I give two thumbs up
Reviewed May 14, 2016

YADEVINDER H. from United Kingdom
Families with young children
Stayed 2 nights in May 2016
Great hotel, super location...pity about the food
The resort is located miles from anywhere, in the middle of the desert, which is its attraction. It seems to be well known amongst taxi drivers and cost 175 Dh to get there by metered taxi from the airport at 5am (145 Dh on the way back). Impressive at first sight, it models heritage bedouin style architecture, totally suitable for its location. An early check in was provided but the front desk staff was not as engaging or friendly as could have been, and had we not returned to lobby early than advised after arrival, we could have been waiting several hours more despite the room being ready. The hotel complex has a myriad of buildings and corridors, which take a little time to get used to but the pool area is easy to find and can be used as a central point. Common parts are well maintained and clean, with impressive traditional furnishings. Our room was large and well equipped, although lighting was insufficient and it was seen that the room hadn't been properly cleaned in areas such as behind tables and under the bed. Housekeeping was otherwise superb, checking on the room several times throughout the day to see if anything was required. In fact, probably the best housekeeping service experienced to date. Plenty of drinking water was supplied, which was welcome, as was the plate of fresh fruit and small pack of dates provided daily. There isn't much to do at the resort but relax by the 3 pools, which really is the attraction. The activities well looked after and monitored by lifeguards much of the time. Pool service was very good, the attendants being helpful in laying towels on loungers and positioning sun umbrellas. The loungers could so with a good deep clean though. There are activities, such as horse/camel riding in the desert, that can be booked at the activities desk, although these were not very well advertised. There is an opportunity to have a free short camel ride for about a minute and to have a picture taken holding a falcon, in the desert area by the
Reviewed May 14, 2016

Tissa A. from Sri Lanka
Stayed 3 nights in May 2016
Fantastic desert experience
Loved the hotel architecture, which gave a real authentic Bedu-desert feeling. Rooms are very comfortable. Bed is excellent and huge! Staff is from all over the world and largely very attentive. Food at Arab Restaurant Al Hadheerah is amazing - the whole experience is amazing, but very touristic. Superb attentive staff at this restaurant. Other restaurants were 'so lala' due to waiters misrepresenting dishes on the menu. Location is the right antidote to glitzy, fast Dubai City. We'll be back for sure!
Reviewed May 11, 2016

Hanae K. from Japan
Stayed one night in May 2016
There is a beautiful place. U can swim in front of desert. and brilliant bar under the sky. staff,food,room,everything perfect! just too far from the city.have to take taxi about45min and 130drh. have a relaxing day!
Reviewed May 08, 2016

YUE M. from China
Stayed one night in April 2016
Nice hotel. Value for money.
Good for money. Nice infrastructure. But it can only be reached by taxi. It is 20 min walking distance from the nearest bus station.
Reviewed May 05, 2016

Robert R. from Bahrain
Stayed one night in April 2016
Very nice and relaxing
Great service and amazing night of entertainment at Al Hadheerah.
Reviewed April 23, 2016

Hayan P. from South Korea
Stayed one night in March 2016
Great atmosphere and staff performance
Stayed Bal Al Shams during weekend. Desert wasn't that good because of the heavy rain few days ago. But staff performance was fantastic, every staff member was friendly. And room interior was so beautiful especially arabic light.
Reviewed March 14, 2016

rashid A. from United Arab Emirates
Stayed one night in February 2016
dining and view
Reviewed February 28, 2016

See K. from China
Stayed 2 nights in January 2016
Food, staff, and environment
I had a very pleasant stay with his hotel. Definitely will visit again
Reviewed January 16, 2016