February 15, 2013
5 star pricing for 3 stars quality
very relaxing environment
this was our first visit to the philippines so we are not sure about the ratings of hotel but compared with other countries in the region i would say that rating this resort 5 stars is an insult to 5 and 4 star hotels in the region.
the transportation from the airport is between 2,5-3 hours depending on what time of the day, anything else stated should be questioned.
badian is 30 years old and the bungalows we stayed in has not been renovated since then and of course this is visible, everything is old and well used and nothing has been upgraded. maybe our expectations were too high but it was 5 star prices for 3 star qualities.
the staff working there was very friendly, service minded and with high quality in english. the island with its beach is lovely even if the sea was not the best and most clear since it is located in quit narrow channel.
the highlight on this trip was the very relaxing environment and the world class snorkeling at the corral garden just 5 minutes boat transfer from the resort. this was amazing and included for free.
we also went for a resort staff guided tour to the village gave us a very pleasant memory for life, highly recommended.
some of the pricing was just ridicules, for example a massage was prized higher than a first class spa in singapore (where we live) and not close to the same quality. entering a session/class of yoga was close to usd and that is crazy pricing in this part of the world.
unfortunately i have to make you aware of that the resort tried to overcharge us several time for drinks, dinner, breakfast and our feeling is that it happened to frequent to be just mistakes. when discovered it made us very alert to check everything we signed and this made the whole stay less relaxing.
beautiful location, very relaxing, world class snorkeling, very friendly staff but highly overpriced.
Corral garden is a must for snorkling - world class
Families with young children
February 13, 2013
Not worth the money
Extremely nice staff, romantic location
During our week there we had at least no warm water to shower for 3 days, Furtermore they told us to order dinner a la carte would take 1.5 hours, so we had no choice but to order the dinner buffet for €40 each on 2 days. The hotel is on an island, so you basically have no escape to go somewhere else for a drink or dinner, and so they manage to charge heavily for anything you want, including extra bed in the room, excursions, drinks, etc. in the end we had more a feeling we were kind off ripped off. The quality of service is good, but by far not the same level as other resorts in the same price level.
February 1, 2013
Lovely overpriced hotel with great service
very good service, excellent dinner and beautiful garden. Nice snorcheling area with free ride
The bungalow was very tastefull designed, but would need attention in details like stuck shower head, slow working sink of lavabo, rusty ceiling lamps in bathroom and rusty airond body fitted on ceiling.
Very nice daily flower decoration of room and bathroom, frequent change of towels, extra towels at pool and snorcheling area and huge very well mainained beautiful garden. Own plantage of bio-vegetables and excellent cooking.
Poor quality of fruits for breakfast. Extraordinary nice care of owner and well trained workers.
Families with older children
January 5, 2013
January 2, 2013
Nice setting but overpriced
Friendly service and nice beach area
+ Nice location in beautiful environment
+ Excellent and friendly staff
+ Romantic dinners on the beach
- Nice rooms but run down and dirty
- Air condition very old and noisy
- Rooms full of mosquitoes and ants in the bed
- 24 hours buzzing disco beat from the nearby hotel
Hotel Feature Tip:
Good for two or three nights only as everything is very expensive
December 28, 2012
Friendly and accommodating staff
The trip from Mactan international airport took around four hours but the scenery along the way is great. I would suggest you arrange an airport transfer with the resort to avoid the hassle but I learned that an air conditioned bus can also take you there and would cost a lot cheaper. Upon reaching the resort, the staff would greet you and would try their best to make your stay as pleasant and comfortable as possible. Rooms are quite old but still okay, just request for transfer if you are not satisfied with your room. I would not recommend lunch and dinner buffet since it is quite expensive, ala carte would do.
Families with young children
December 28, 2012
Fantastic staff let down by very poor management
Restaurant staff, coral gardens
my wife and i stayed here for 4 nights with our 4 young kids. we were most impressed by the attention of the restaurant staff who took such wonderful care of our children. the dinner buffets were also decent, breakfast not so much. the grounds are nice, a little worn. beach and swimming areas are not fantastic - it is mangrove.
be careful on what room you book. we booked two junior suites. one of them had very bad mould and smelled very bad, 3 lightbulbs were out, safe did not work......it felt like no-one had stayed in that room for months. we asked to move rooms and i cannot believe the amount of effort this took. the german gm of the hotel sits in his house somewhere on the island and refuses to deal with any issues his guests may have instead leaving it to his poor powerless employees at the front desk. we ended up staying in one large room however the gm refused to return the money we should be owed even though the price was much less than the two junior suites we originally booked.
if you plan to use wifi when you come here .... forget about it as it rarely works.
this is not a 5 star resort
Make sure to pay a trip to the Coral Gardens and go right out to where the reef drops off
United States of America,
December 20, 2012
We checked in about 8:00 evening time and checked out the next morning. This place is awful. Looks like it was built in the 70"s as everything in the rooms are dated. Dirty rooms, staff did not speak in English part of the time so I have no idea what they were saying when they were speaking to each other. The food was terrrible for the night we stayed. Had no choice in food, you just get served what they cook for the night. It was also a 2 hour drive from the airport through twisting and winding roads that were not safe at all. The spa costs at least 3 times what you would pay for the same service in town too. This is a place I will never return to. Also no comforter for the bed so we were cold all night. And no TV in any of the rooms
November 25, 2012
it was a fabulous treatment
you were not treated as anumber but an individual. Staff very friends and always wearing a smile and the food was good
It was like having my own Island and made me feel like a million dollar dollar babe.
November 11, 2012
I was only at the hotel/resort a short time due to other unforeseen circumstances, however the staf were pleasant and the villa was large and spacious etc. One thing I did not feel was doing the resort justice was the time taken from the airport is long and demanding if you have travelled for a number of hours ! also the food I was served was sub standard and very expensive for what you got. I think that the food was a big let down with no flare or thought put into the presentation of dishes when served. The weather plays a big part in your experience and was not good jurying my short stay there.