Good 6.7
Based on 19 reviews

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About Bai Lu resort

Description

Surrounded by mountains with clear sands and blue waters is this luxury resort. Bai Lu resort is fit for leisure travelers looking to get away for a relaxing time. Bai Lu resort is just 45 minutes away from the airport and railway station, making it easy for guests to come and go. This hotel contains modern villas and bungalows which include all the basic amenities that guests need - like a private beach. Guests can enjoy views the city by climbing to the top of Cong Troi and enjoy stunning views of mountains, beaches, forests, and the oceans. Guests who want to explore can visit Song Nu Island, Doa Mat Island, and Lan Chua Island. Pick Bai Lu resort for a comforting stay when visiting Vietnam.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • hot tub
  • swimming pool [outdoor]

Food & beverage

  • room service
  • BBQ facilities
  • restaurant
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • family room
  • garden
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • currency exchange

Languages Spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 17 km
Number of Rooms : 135
Room Voltage: 220
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Recent customer comments

Filter by traveler type
  • Hotel Condition/Cleanliness 7.1
  • Location 7.8
  • Room Comfort/Standard 7.1
  • Service 7.1
  • Value for Money 6.2
  • Food/Dining 5.2

Anh N.
Vietnam
June 01, 2015
Air-Conditioning not good
No idea
Only one night, i think never come back!!!

frederic P.
France
October 24, 2014
Very nice place, staff no good, breakfast no good
Location, room, beach
Good vacation because very beautiful place. The resort was beautiful before but actualy they dońt care, swiming pool dirty, manything doesńt work inside, staff no good and breakfast very bad

William M.
Canada
May 16, 2014
It was horrible! We did not want to stay
Pool
I would never stay there again? After only one day we wanted to leave but they would not give refund so we were forced to stay. The food was horrible. I could not even get an instant coffee. I ordered room service and they told me they were too busy!! I got angry and went to the front desk to confront them and when they realized that I was angry after yelling at them, they agree to deliver food which was not good. I would not recommend this place for anybody who is foreigner, speaking english! They do not speak English and certainly DO NOT cater to their needs at all. Service is terrible and they have staff sitting around doing nothing all day? We left after 3 days of our 5 day trip and told them we did not even care about the money and we would never be back but I am sure they don't care!

Lan T.
Vietnam
May 03, 2013
below expectation. Pool is too small.
location is good: surrounding is quiet, tranquile & very nice view
Beach is nice. But pool is so bad. Room is also below expectation & not worth for the money (USD 110).

Raymond R.
Australia
October 30, 2012
Great resort, lovely location but pool was dirty
VIP room very roomy and wedll appointed, great views of pooll and ocean, wonderful setting
We were the only guests at the whole resort - low season. Staff everywhere to serve us. Food was very nice, but the orders got mixed up a few times. Some difficulty with comunication due to their poor understanding of English language- but they do try. We booked in for eight nights but left after five as they were suffering electrical power outages and the pool was so poorly maintained that we could not swim in it. Very peaceful. Lovely walking areas and beach. Great value and I would like to go back in the high season.

Jennifer H.
Canada
January 26, 2012
Beautiful room, lovely scenery
Surrounding area, room amenities, reasonable price
We really enjoyed our stay. We were the only ones there due to it being off season. Unfortunately we were unable to enjoy all the hotel has to offer, as the spa/massage was not open due to the hotel being empty, and we were not able to enjoy the pool and beach due to weather, but I expect it would have been gorgeous in the summer months. Breakfast is just average, but the food we ordered for dinner was delicious and reasonably priced, lucky for us as it is a resort so you are not able to venture out and look for other options. All in all a pleasant experience.

Roel K.
Netherlands
November 26, 2011
Beautiful place
Great location
Great place in a beautiful setting. Definitely low season, which you could tell by the fact that the pool was only half full and hadn't been cleaned in a while. Staff was friendly, although in the restaurant no one spoke any English. In the room not all the lights worked and some of the curtains wouldn't open. They also didn't have any English channels as the hotel guide proclaimed.

John W.
United Kingdom
November 07, 2011
Beautiful hotel off the beaten track, poor service
Clean next to beach
off peak when we were there. staff did not speak english. no hot water, staff did not explain or show us around, chef burnt the food and very little available from the menu, majority of what we asked for they did not have. obvious we where there off peak as hotel empty, the female staff ok but others did not appear to be interested in us. managers sat with television blairing whilst we were having our meal. chef cooked and delivered our food in his out door clothes. beautiful location, very diappointed in the service. of the eight hotels on our tour this one is at the bottom of the list solely on service.

Hoang N.
Vietnam
September 10, 2011
Good escape location from Hanoi
Natural scenes, newness, value for money
very good beach resort in the northern part of vietnam, only 45' by plane or 4 hours by car from hanoi. beach is clean, quiet. staff is friendly but unprofessional. unattended children everywhere. this is not a place for foreigners but very good for money. the room is spacious, clean. the toilet is modern and clean too. they do a proper room service every morning. just remember not to leave your door open for too long otherwise flies will come and enjoy the room with you. pros: nice and quiet place cons: poor breakfast service, not many choice, many guests smoke in air-con close-door restaurant which is very disgusting

yves B.
Netherlands
November 07, 2012
Heerlijk verblijf met ongelooflijke service
superbungalow in het 5 sterrengedeelte met heerlijk eten en een superservice
Dit was een van de beste resorts tot nu toe in vietnam . Echt een goed , betrokken stel mensen die alles doen om je goed te helpen. Lekker eten en drinken in het restaurant. Ook het ontbijt was prima. Het is niet het goedkoopste maar ach , af en toe mag dat wel . mooie zwembaden !


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