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Recent customer comments

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Very good

based on 18693 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.3
  • Location 8.2
  • Room Comfort/Standard 7.6
  • Staff Performance 7.5
  • Value for Money 7.4
  • Food/Dining 7.5

6.7 Soon Y.
May 11, 2013
Comfort and valuable Price
24 hours Room Service, Large Size Room and Walking Distance to Shopping Area
Satisfy enough. Walking distance to shopping area, easily to find food in this area. Only is trouble traffic jam in this area and not easy to walk to the nearest BTS station.

6.3 Suzan L.
May 18, 2013
Spectacular tower, poor service.
Location, rooftop view, breakfast
Baiyoke presents itself as a luxury, classy type hotel. However I guess the room rates may suggest otherwise. Really poor quality of service. Staff were rude or short, reception was curt. One girl in the restaurant rolled her eyes and scowled at me because I did not understand her poor english the first time, when she misunderstood the meaning of 'menu', and the changing buffet/open-closing times between the 77th-82nd floor was so convoluted. Wifi for 400b ($14/day) was a wrought, kept dropping out every 30 seconds. I lost several hours of my day and well being trying to renew my booking online- since you cannot get the good rate in person- and since it cut out on my payment details several times, agoda blacklisted my email under suspicion of fraud- a major pain in the ass. When I went to reception, they stepped away from any kind of support despite relying so much on online bookings. Tight to refund. USE CAFE WIFI! More staff training & quality control needed

3.7 darshan B.
May 17, 2013
nice city view
city view shooping area
this was one hotel which i would not recommend, very croud around hotel

10 Tarik C.
May 17, 2013
Nice. Location good staff good shopping area

10 Tarik C.
May 17, 2013
Pleasant stay
Nice rooms good area good staff

May 17, 2013
Comfort stay
Located nearby shopping mall, convenience

5.3 Vikas B.
May 17, 2013
value for money
value for money, thailand tallest hotel, near shopping area
it was good time, some receptionist behaviour is really so very very very bad.

7.7 ELVIS C.
May 18, 2013
worth remembering
Towering nice view, comfortable room

4.7 Neil M.
United Kingdom
May 11, 2013
disappointed, extremly busy hotel.
close to shops
Disappointing hotel, extremly busy requiring multiple lift rides to get to room, noisy room air conditioning requiring noise cancelling headphones to sleep.

8.7 thi D.
May 12, 2013
nice hotel very roomy