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Recent customer comments

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Good



based on 739 reviews
  • Hotel Condition/Cleanliness 6.6
  • Facilities 6.6
  • Location 7.6
  • Room Comfort/Standard 6.6
  • Service 6.9
  • Value for Money 7.6
  • Food/Dining 5.9
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sandra R. from Australia
Solo travelers
Stayed 3 nights in July 2016
Value for Money
Value for money, only complaint was bathroom was very basic.
Reviewed July 24, 2016

Jyrki J. from Finland
Solo travelers
Stayed 2 nights in July 2016
Traveller JJ
-
Reviewed July 13, 2016

Terry J. from Australia
Solo travelers
Stayed 21 nights in June 2016
Away from the hustle
Good value away from the hustle of Kuta Legian
Reviewed July 01, 2016

Billy C. from Australia
Couples
Stayed 2 nights in June 2016
Our stop over
For the price you really can't go wrong.
Reviewed July 01, 2016

julian T. from Australia
Couples
Stayed 4 nights in June 2016
bakung beach resort
wifi was very slow and kept dropping out. otherwise it was a good place to stay
Reviewed June 30, 2016

Teresa N. from Australia
Groups
Stayed 14 nights in June 2016
Awful reception staff
The reception staff need to be replaced with friendly staff who welcome guests with smiles and go out of their way too help make guests stay memorable.
Reviewed June 27, 2016

david J. from Australia
Groups
Stayed 6 nights in August 2015
beach
easy location
Reviewed June 26, 2016

John D. from United Kingdom
Families with young children
Stayed 5 nights in June 2016
Always Good
Been here four or five times now and it's always been good for the price you pay. This time, 14th to 18th July 2016, our room was not quite as good because of it's location. We would have preferred a bottom level floor nearer the pool. But the facilities were just a good, the room just as big and just as clean. The pool is still decent. The place is only a few minutes from the beach, bars, restaurants and two decent size malls. It's also close to the airport and far enough away from the major traffic jam areas. You don't hear any airport noise. The staff are friendly enough. If something is not right you just tell them and they generally sort it out very quickly. It's not 5 star. You get what you pay for. But it's good enough. Myself, my wife and our 3 year old boy will be going back here again next visit for sure :)
Reviewed June 24, 2016

Timothy C. from Australia
Solo travelers
Stayed 7 nights in May 2016
Adequate
Depends on what level of comfort and how much money you want to spend. I've compared this hotel to many others and keep coming back. Close to beach shops surf airport. Nice pool air con comfy beds large rooms. Don't come here if you want a high level of luxury. I think $25-$30 per night Is excellent value for what you get.
Reviewed June 17, 2016

Ray H. from United Kingdom
Solo travelers
Stayed 6 nights in May 2016
Disappointed
My 3rd and last visit to Bakung. I know the cost is low and you should not expect luxury. However, my latest and last visit was disappointing. The hotel needs to lift its game only a little to make the place a better place. A few things I would suggest are: Pool needs greater attention. All they do is throw buckets full of powder chlorine, no testing. Algae is very evident on walls and floor, which would indicate the ph is out of balance, it needs plenty of acid to correct ph and daily brushing of walls. The pool looks green and no doubt someone is going to suffer the consequences such as ear or skin infection. It's a health issue. I don't expect a big buffet breakfast, however, to ration people to one egg only is pushing the point to far. No towels for pool area, a cost saving which is marginal and again only angers visitors. Whilst my room was cleaned each day, like other Bali hotels a quick disinfection of the toilet bowl would help to bed rid of the disgusting smell. Staff seem to have a cavalier attitude to complaints or suggestions, where as they should be more helpful, not laugh off the issue. No I will go to another hotel and pay the extra $20 per night for better facilities.
Reviewed June 05, 2016