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Recent customer comments

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based on 1989 reviews
  • Hotel Condition/Cleanliness 6.5
  • Facilities 7.3
  • Location 7.7
  • Room Comfort/Standard 6.7
  • Service 6.5
  • Value for Money 7.5
  • Food/Dining 6.1

Chantal M.
November 09, 2014
great new rooms, good service and day spa
friendly, good service , very central to everything
It was relaxing. Very happy with staff and the new day spa.

fabio F.
November 09, 2014
Great stay
safe,clean,good location

Melanie K.
November 02, 2014
Adults with teens staying one week.
We enjoyed the location as it backs on to a Main Street. The inhouse spa has lovely girls and do a really good massage.

Hirotaka S.
October 27, 2014
value price
clean, location,price

Melanie M.
October 26, 2014
Cheap and you get what you pay for
Location, pool and food
Always a great stay so close to ever thing. Have been staying her for 12 years

Luke F.
United Kingdom
October 25, 2014
Was disappointed upon arrival to find out the room we booked wasn't actually available when we got to the hotel. It was our anniversary trip and as you'd expect we booked a double room and had to have a twin room for the first 3 nights. The staff weren't understanding at all and couldn't care less. The room itself was of a good standard apart from when we emptied the bath it flooded the bathroom due to a blockage. However Maintenance did sort this out for us. First days breakfast was really nice and we thoroughly enjoyed it. But a shame to say from the 2nd day the food was always cold and of a poor standard. We know the standards are different compared to Europe but I've stayed in many places over numerous occasion in Bali and never had this poor service/standard before. Unfortunately we won't be returning to this hotel again.

sue T.
October 16, 2014
Great location
Price location and friendly staff
Great had a lovely time staff so friendly location great for shopping resturants

Sucipto A.
October 15, 2014
Nice Budget Accomodation
Cheap, Location and Clean

Arry V.
October 14, 2014
Cozy,Comfort and Budget
Swimming pool, Ambience and Near Restaurants/ Shopping Area
Our 7 nights stay have been a pleasant one with very positive accommodating staff (english speaking). Deluxe room with Bathtub Warm Shower, though room does not have electric kettle nor coffee or tea. Great place for couples, quiet cozy place with swimming late closing hour at 11pm. Breakfast buffet are norm, need more varieties. Guest may request hot water from the bar that closes at 11pm if you need to make hot drinks at night. Shopping areas are at the back exit. 3 Convenience Store to the right and left. 2 Cheap restaurants along the front. Rent a bike from Jensen Inn just beside Ohana Hotel. A good guy may give a great bargain for bike rentals without your passport if you stay at Bakung Sari. A great place to enjoy for couples. For the good and care of this cozy place kindly stay somewhere else if you have kids.

Suzy Z.
October 07, 2014
dirty, dust and hair everywhere , etc
near kuta beach , free wifi, my favorit restaurant beside the hotel.
Uncomfortable ,dust and hair everywhere, everyday I must asked For towels and water