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Recent customer comments

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Very good

based on 659 reviews
  • Cleanliness 7.6
  • Facilities 7.8
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Service 8.0
  • Value for money 7.3
  • Food/Dining 7.6

Benjamin W.
December 03, 2015
Wonderful stay
Location, quiet and relaxing
Great 5 day stay - unable to fault.

Tan C.
November 23, 2015
Great location
Location, close to beach and discovery mall
This is our first trip to Bali and we chose a hotel which is closed to the beach and shopping. Loads of restaurant along the streets and we are able to roam around with ease.

jesse C.
November 15, 2015
The best resort in Bali
Staff, amenities and price
Could not fault a single thing with this hotel

Rebecca Y.
November 13, 2015
Location & Pool
The pillows looked disgusting, the wifi which you had to pay extra for was terrible. Logs out every 5 mins and you have to reconnect.

jessica R.
November 09, 2015
Always coming back
Location, facilities and staff
I've stayed here the past three years we love the location, facilities and staff great atmosphere for anyone singles couples and families

Teck H.
October 31, 2015
Spacious room
Good location, friendly staff and spacious room
We stayed at the Bali Garden for 4 nights. The staff were extremely helpful. The spread for the buffet breakfast was limited and they serve the same food every morning. The furniture in the rooms were rather tired looking and there is not enough power point. The lighting in the room were rather poor.

John R.
October 30, 2015
Big Commercial Hotel at Kuta
It is close to the beach, close to the International Airport and close to shops
It was at the end of our stay at Bali and we were just after two things a hotel on the beach and a hotel close to the International Airport that avoided most of Bali's infamous traffic to get to the airport. This hotel does both. My comments are the hotel is well maintained, with good staff and with ATM's, restaurants and big shopping centres within easy walking distance of the front of the hotel. Its main negatives are it is a very big hotel with very little character and breakfast time at the hotel is very busy either arrive early or late to have breakfast. The hotel is so big you probably get lost a few times on your first day there

Arnold W.
United Kingdom
October 30, 2015
Location ambiance value for money
Very good

Helen G.
October 28, 2015
Probably more suited to Families with Kids
Beach Pool. Location
We stayed here for 4 nights in October. Location is good and lots of Restaurants, Shopping etc all right at the front door and it also has a great boardwalk out the front that leads to lots of other beachfront restaurants/markets etc The Pool on the Beach front is stunning and has a great outlook all the way down the Beach towards Legian. It is also lovely and cool which was a bonus! Downside of this Pool is that there are no Lounges or Chairs anywhere around it and only the Restaurant tables so you sort of feel like you are swimming alongside people having a meal which was a bit weird. The other big downside of this place was certainly the Main Pool! It is a bit like a can of Sardines with all the Pool Lounges actually pushed up that hard against each other you are almost touching the person beside you! It was awful! There were kids galore which was understandable as it is directly across the road from Waterbomb Park so Imagine it would attract Families for that reason and so as a couple it was not ideal. The Pool was also not very deep so it tended to get warm quickly so it wasnt a refreshing swim. There is a smaller Pool that is meant to be Adult Only which was much better but tended to get shaded over for most of the morning. Much nicer and quieter than the main Pool so that was a bonus and enough room to actually move the lounges around rather than sitting on top of each other. We wouldnt stay here again mainly due to the main Pool as it was not enjoyable at all.

Maureen T.
October 27, 2015
A nice beach garden hotel in a great location
Nice Pool close to beach and shopping belt
Love the hotel, would want to go back again. There is a bigger pool and a spa pool, had a quiet time dipping and relaxing at the spa pool while avoiding the crowded pool, the beach is just within the hotel campus to have a walk. As the hotel is situated along Kuta shopping belt, is easy to go to supermarket and many restaurants are within reach.