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Good 6.6
Based on 713 reviews

Recent customer comments

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based on 713 reviews
  • Hotel Condition/Cleanliness 6.0
  • Facilities 6.1
  • Location 7.5
  • Room Comfort/Standard 6.0
  • Staff Performance 6.8
  • Value for Money 6.9
  • Food/Dining 6.0

6.3 Syahreen B.
November 04, 2014
Just above the par
located at the center of Kuta, near to the shopping mall and beach
The main attraction is the pool...really enjoy the view from my room. Others area need attention and improvements.

8.3 Ryan B.
November 03, 2014
nice resort
big pool, good breakfast, drop off to airport
We stayed here 1 night before we flew home, was good for an overnight stay and close to lots of markets and shopping. Pool and pool bar was great, until lots of kids came and were very loud and jumping in splashing everything. Would benefit from an extra pool for kids. Room was good, shower head was strangely low but didnt worry us. Really good wifi service in room. Good resort, would stay here again.

6.3 hwiyong K.
South Korea
October 28, 2014
very nice location but old
location and water pool calm
This hotel is good location but old and no frozen box If u want calm and familiar hotel That is a little good.

6.3 Gavin E.
October 28, 2014
How to improve balisandy
Friendly staff, value for money, location
Pleasant To much mould in rooms from leaking plumbing Room cleaning needs to be more vigilant- never cleaned under bed, bed linen not changed in the first two weeks, bathroom tiles both wall and floor needs scrubbing to remove mould Hot breakfast food needs to be served in containers that keep it at least warm to hot

6 Abby B.
October 27, 2014
Not impressed with the room, pool was great
Pool, A/C
We booked this room, and our room looked nothing like the photos. Very disappointed. 24hr room service: We didn't even have a phone to call reception. No Hair dryer Poor quality bathroom and towels Pool was really good.

2.7 melinda S.
October 22, 2014
worst hotel ever!
Worst hotel ever! Pool was green. Stray cats fighting all night so we couldn't sleep, so many Mosquitos in the room, sheets dirty on arrival towels also. Mould all thru the bathroom. Most horrible stay, booked for 8 nights and stayed 1 then left

7.3 Oleg G.
October 19, 2014
Pleasant hotel
Swimming pool, Bar, Food
It was pretty good. Nice staff, nice room, but it looked little bit old. Wi-fi wasnt good as well.

2 Samantha L.
October 10, 2014
never book this hotel
no hot water in bathrooms, no room service (as per booking) dirty rooms, towels had been used and rolled back up , bed bugs, room full of bugs, mold on the roof and around all of the bath... no plasma old small box tv

7.3 Andry A.
October 09, 2014
Worth it..
Friendly Staffs, Good Location, Worth it price
The hotel is a bit old, but worth it to stay..

9 Robert S.
October 08, 2014
Balisandy fun
claen , staff and position
Clean, good position , great staff, wonderful massage lady . Nice pool with good gardens around and the price on line was very good. But we had a break in , in two rooms, they are tightening security . It was unfortunate but it happens .