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Recent customer comments

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based on 723 reviews
  • Hotel Condition/Cleanliness 6.0
  • Facilities 6.2
  • Location 7.5
  • Room Comfort/Standard 6.0
  • Service 6.8
  • Value for Money 6.9
  • Food/Dining 6.0
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Joo T.
June 21, 2014
We doubt what we paid for. Breakfast is sucks.
Balisandy Resorts
Towels n sheets in room are all old and scratchy. Bath was dirty and old. Curtain was dirty. Would advice to bring your own towel and bed sheet if you want to stay in this hotel.

samir H.
June 17, 2014
Not comfortable at all. Dirty smelling bathroom
Swimming pool. Breakfast was ok.
Uncomfortable. Mosquitos in room could not sleep at night.Smelling bathroom with broken tiles.complained but staff reluctant and did nothing about it. and spoke bad english. They blamed me for booking a standard room on the internet. Bedside lamp was broken and smoke came out when i turned it on.very old furniture and greyish sheets and towels. Really not to be recommended.

Abias T.
June 17, 2014
Hotel room smell, unfriendly front desk staff
Breakfast, bar and restaurant staff very friendly and nice pool
Away from main road, ask for taxi early morning next day, front desk staff collected Rp 150000 from me but didn't make any arrangement. The morning staff sleeping on the bench, wake him up. He said he is not responsible for this, take him half an hour to make calls and arrangement for us. Good thing I take extra half hour early, if not I would have miss my flight. Very unfriendly and irresponsible front desk staff. They are very rude to me.

Guy F.
June 16, 2014
Very average. Dirty and hard beds
Not a lot
Wished I booked else where like next door it was $5 more and 100% better

jeffrey B.
New Zealand
June 13, 2014
nice,warm friendly staff
very pleasant.Wonderful,friendly staff and good breakfast.The only ,its not a complaint but the shower over the bath was the only thing i would moan about,and as you can tell,i am not really moaning about that.It was a great week.

Khairul I.
June 13, 2014
Close to nightlife, shopping areas and good place

Hong Kong
June 12, 2014
Good Location Hotel
Good location hotel go to beach by walk 5 mins only , the staff is nice and politeness , the room is bigger with clean and tidy . nice swimming pool

Yook T.
June 11, 2014
Rm Lock System NOT Safe, Bed Sheet & Towel Too Old
Staff very friendly & courteous especially those at breakfast, Nice environment & Gardens, Pool Clean
No serious problems. Need to improve room security system as you would NOT be able to "view" the "visitor" knocking on your door & there is NO security " Chain" to prevent the door to be forced open when you open the door to see ( as to who is)the visitor knocking on your door.

Ruben G.
June 11, 2014
Excellent service but moderate accommodation cond
service, garden, pool
It has a good location and very helpful staff...

florence N.
June 11, 2014
cheap, strartegic location
cheap, good location, worth it