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Recent customer comments

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Good



based on 723 reviews
  • Hotel Condition/Cleanliness 6.0
  • Facilities 6.2
  • Location 7.5
  • Room Comfort/Standard 6.0
  • Service 6.8
  • Value for Money 6.9
  • Food/Dining 6.0
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Joseph D.
Australia
May 26, 2014
Well located hiotel and friendly and helpful staff
Pool, location,staff
Helpful staff, would go back again due to handy location

Mierra I.
Indonesia
May 25, 2014
Best Value and Location
Location, Value, Facilities
The staffs were very helpful, the room was very clean and the location was superb. It is near to the beach.

CHRISTINE L.
Malaysia
May 24, 2014
Average only
Quite Convenient Reception friendly
Average stay only. As this hotel is not clean enough and air conditioning is totally not cold.

Vivian B.
Malaysia
May 24, 2014
Balisandy Resorts
No
Room dirty and old. The door can't lock!

Dennis D.
Australia
May 24, 2014
Excellent . Enjoyable. Very helpful staff.
The pool bar , the staff and the location. It felt like a little oasis amid the hustle and bustle of Kuta.
Very enjoyable we will go back again. It was very quiet considering the position.

Chua H.
Singapore
May 23, 2014
Mosquitoes and Counter Staff
mosquitoes and So So standard
There was a couple checking in and they got all the smiles and warming greeting. But when came to our turn, we are asked straight on our face, DO YOU HAVE BOOKING? I told them I booked with Agoda and showed him the booking number on my iPad and he copied down when to the room n check. He came out and said that I didn't have booking and I simply told him that I have n showed him again. After spending sometime arguing and he realised that he made a mistake by writing down the wrong booking number. So he just gave me the key and I checked in. Let me warn you, this hotel is infested with lots of MOSQUITOES! You need to buy spray if you really want to stay at this hotel.

Chua H.
Singapore
May 23, 2014
mosquitoes and racist counter staff
mosquitoes, racist staff and so so standard
after staying for a night, i decided to move because i don't like the way the counter staff treat us. but my friend wanted to stay cos we have too much things and troublesome to move. so i wanted to upgrade to deluxe room and i went to the counter to ask the staff to show me the room. he told me that it was fully booked! i told him that when i checked it was still available and he told me that it just got the booking. i said fine, i will decide later and he reminded me that i need to check out by 12pm and it was only 9am. i told him off that i know my timing! i got so pissed off that i wanted to change hotel but my friend told me to stay and booked the 3 nights. then i showed him that i booked the deluxe room and requested for queen size bed. horribly he gave me a double room again. i demanded that i booked single queen size bed room. then he gave me the lower floor. let me warn you, you need to prepare for mosquitoes. you need to buy a spray when you stay in this hotel. i hope the management can look into this thing, we are still guest and we pay the same money.

Adiet N.
Indonesia
May 23, 2014
Awesome Place
nice, good, beautiful
nice place and beautifull place of bali, Indonesia

Philip J.
Australia
May 20, 2014
Quite enjoyable just lacking a few little things..
Cheap, Friendly and Great location
Everything was fine apart from the air con wasn't quite big enough for the room, there was no fridge in the room and the bathroom stunk of sewerage.

ibrahim S.
Malaysia
May 20, 2014
Good
Rilex