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Recent customer comments

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based on 723 reviews
  • Cleanliness 6.0
  • Facilities 6.2
  • Location 7.5
  • Room Comfort/Standard 6.0
  • Service 6.8
  • Value for money 6.9
  • Food/Dining 6.0
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David O. from United Kingdom
Families with older children
Stayed 2 nights in July 2015
In desperate need of renovation
Location, breakfast, external area
We spent two days at Balisandy. Externally the hotel looks fine, however internally the rooms are in desperate need of renovation. In particular the bathroom was dreadful, that said we had no real complaints. There are better deals to be had.
Reviewed July 25, 2015

Budi C. from Indonesia
Families with young children
Stayed 3 nights in July 2015
Good Location, Hotel So So
Location, Staff
Reviewed July 21, 2015

Zsuzsa N. from Slovakia
Stayed 3 nights in July 2015
Nice garden, nice pool, nice people, avredge rooms
garden, pool, breakfast
We stay here for 3 nights and that was the reason order deluxe room and not the standard. After we come, the room was really simple and we ask for the del- xe room. At first the boy says, that our room is the standard room and change it for deluxe, but after speaking with the receptionist the boy says it's a deluxe room. They show us another room, but was the same simplicity. I think, there are only 1kind of rooms, but if you are want to pay more for a "word" than you can pay more. The room was not so clean at the back and under the beds, but was clean oncommon areas. The bathroom was typical Asian - not so clean and full of mould - but enough for 3 days. I really like the pool and the garden - was beautifull and clean. It is typical for Bali to have beautiful gardens with terrible toilets. The common toilet near the restaurant was the same. The breakfast was nice, not so variable, but you can choose from American, English and Indonesian breakfast. The lady for massage is beautifull, too. Try the massage inside the hotel, it's better than on the beach and you are not disturbing by other sellers like on the beach. She has lovely hands. This hotel is good for short stay, to enjoy garden, massage and sleep after Kuta night.
Reviewed July 17, 2015

hussain A. from Saudi Arabia
Families with young children
Stayed 3 nights in July 2015
Nice to stay
NiceSwimming pool, nice view, good staf
Great and quite
Reviewed July 14, 2015

Ida M. from Indonesia
Families with older children
Stayed 7 nights in June 2015
Room condition is very poor
Hotel staff are pleasant
It was ok. Pool was nice and the people there were friendly, but the room condition was very poor and unpleasant.
Reviewed July 10, 2015

Katie J. from United Kingdom
Stayed one night in April 2015
dirty sheets
Very very dirty sheets. Waited 2 hrs for pick up to ferry for gili. Thank god it was only one night. Horrible and dirty.
Reviewed July 07, 2015

QI M. from China
Stayed 3 nights in July 2014
value for money
service good, location, breakfast
so far so good
Reviewed June 28, 2015

Dennis D. from Australia
Stayed 2 nights in June 2015
We love it!
Location, staff and pool bar
Reviewed June 23, 2015

Rais P. from Singapore
Stayed 6 nights in June 2015
Location Foods Value for money
It was awesome! This is my 2nd time staying there everytime i went to Bali! Will definately stay there again when i go Bali!
Reviewed June 17, 2015

marissa B. from Australia
Stayed 3 nights in May 2015
close to everything
location, location location
stay was good.
Reviewed June 10, 2015